Hi, I’m Andre Carvalho, LMT, owner and sole massage therapist of KnotionMend.

After nearly 10 years in the field, I created KnotionMend to offer a massage experience that feels personal, professional, unrushed, and centered around you.

My work blends therapeutic massage, relaxation-focused care, and targeted techniques when needed. Whether your goal is to ease tension, move more comfortably, relax deeply, or simply feel more at home in your body, each session is tailored to what you need that day.

Pressure can range from light to deep, and every session is guided by communication, comfort, and care.

Located inside Whole Health & Wellness in Woburn, a trusted wellness practice led by Dr. Mary Medwar, KnotionMend offers the personalized care of a solo practice in a clean, calm, and professional setting.

As a new small local business, every appointment, referral, and review truly makes a difference. I’m so grateful for each client who chooses to support KnotionMend and be part of this practice as it grows.

──────────────

Quiet is welcome. Conversation is welcome. You set the tone.

──────────────

What I Often Help With

Clients often come in for support with:

• Chronic tension and stiffness
• Neck, shoulder, and low back discomfort
• Postural strain from work and daily life
• Sciatic-style tightness and nerve-related tension patterns
• TMJ tension and headaches
• Stress, burnout, and nervous system overload
• Overuse patterns and repetitive strain
• Foot, calf, hip, and leg tightness
• Plantar fascia tension patterns
• Restricted mobility, including frozen shoulder patterns

If something feels familiar, keeps returning, or has started to affect how you move, work, sleep, or feel throughout the day, you do not have to wait until it gets worse.

Massage can be a way to stay ahead of tension instead of only responding once your body feels overwhelmed.

──────────────

How Often Should You Get a Massage?

How often you schedule massage depends on your body, stress level, work, and goals.

For many clients, once a month is a great place to start. Monthly massage gives your body a regular reset, helps manage stress, and can keep tension from building up.

If you deal with chronic tension, physical work, posture-related discomfort, recurring tightness, or high stress, you may benefit from coming in every 2 to 3 weeks.

For flare-ups, acute tension, or focused work on a specific area, weekly sessions for a short period may be helpful.

A simple guide:

Every 1 week: Short-term focused work, flare-ups, or high-tension periods
Every 2 to 3 weeks: Chronic tension, physical jobs, training, stress, or recurring discomfort
Every 4 weeks: Maintenance, stress relief, and staying ahead of tension

Most clients feel the biggest difference when massage becomes part of their routine, instead of waiting until their body feels overwhelmed.

──────────────

Techniques & Modalities

Every session at KnotionMend is personalized around your goals, comfort, and how your body responds that day.

Your massage may include a customized blend of:

Foundational Styles

Therapeutic Massage
Goal-focused bodywork for tension, discomfort, stress, and mobility support.

Swedish Massage
Relaxing, flowing massage to support circulation, stress relief, and nervous system calm.

Deep Tissue Massage
Focused work for deeper layers of muscle tension and chronic tightness, always within your comfort level.

Sports-Informed Massage
Targeted work to support active lifestyles, recovery, mobility, and areas of overuse or strain.

──────────────

Targeted Techniques

Orthopedic & Medical Massage-Informed Work
Assessment-informed therapeutic work focused on muscles, joints, movement patterns, and areas of pain or restriction. This may be helpful for neck, shoulder, upper back, ribcage, low back, hip, and posture-related tension.

Neuromuscular Therapy / Trigger Point Therapy
Focused work for knots, referred pain, stubborn tension, and muscles that may be contributing to discomfort elsewhere.

Myofascial Release
Slow, intentional work for tension patterns, restricted movement, and areas that feel tight, guarded, or stuck.

Lymphatic Techniques
Gentle work to support fluid movement, swelling, and a lighter, more comfortable feeling in the body.

Craniosacral Therapy
Subtle, quiet work to support deep relaxation, nervous system regulation, and a sense of calm.

Reflexology
Foot-based work to encourage relaxation, circulation, and whole-body comfort.

──────────────

Optional Add-Ons

• Cupping
• Muscle Scraping / IASTM
• Hot Stones
• Aromatherapy

Have a preference? Let me know.

Not sure what you need? That’s completely okay. I’ll guide your session based on your goals, comfort level, and how your body responds that day.

──────────────

First-Time Visit Special

If you are new to KnotionMend, you are invited to begin with a special first-time rate:

60 Minutes | $85
90 Minutes | $115

Your first visit includes a brief check-in followed by hands-on work centered on your goals for the day.

This is a great option if you are new to massage, trying a new therapist, or looking for a calm and professional space where your care feels personalized from the start.

──────────────

Client Membership ⭐

Consistent care. Preferred pricing. Priority access.

Massage is most helpful when it becomes part of your routine, not something you only book once stress, tension, or discomfort has already built up.

The KnotionMend Membership was created for clients who want to stay ahead of tension, make self-care easier to commit to, and receive preferred pricing for consistent monthly care.

Your membership includes one prepaid massage credit each month, helping you stay consistent before your body feels overwhelmed.

──────────────

Membership Options

60 Minute Membership | $90/month
Regular price: $110
You save $20 every month.

90 Minute Membership | $120/month
Regular price: $145
You save $25 every month.

──────────────

The Best Member Perk

For your first 12 months of membership, you receive:

One additional massage each month at 50% off the regular session price.

Your monthly membership already includes one prepaid massage credit, but if you need extra care during a stressful month, flare-up, travel, work strain, or increased tension, you can book an additional session that month for 50% off the regular price.

After your 50% off session is used, any other additional appointments that month are still available at your preferred member pricing.

You are never limited to just one massage per month.

──────────────

What Your Membership Includes

• One monthly prepaid massage credit
• Preferred member pricing every month
• One additional massage each month at 50% off for your first 12 months
• Priority booking access up to 3 months in advance
• Unused credits roll over for up to 12 months
• No long-term contract
• Pause or cancel anytime
• Option to share credits with one designated person upon request
• One complimentary add-on with each session
• Additional add-ons available at a discounted rate
• Flexible session upgrades when available
• Additional appointments always remain available at member pricing

──────────────

How Membership Billing Works

When you sign up for a membership, your card is charged that same day.

That payment becomes your first prepaid massage credit to use toward your session at checkout. Your session is not charged separately as long as you have an available membership credit.

Your membership renews automatically once a month on the same date you signed up.

For example, if you sign up on the 12th, your membership payment will process on the 12th of each month, and a new massage credit will be added to your account.

Unused credits roll over for up to 12 months, so if you cannot use your credit right away, you do not lose it.

──────────────

Flexible Booking

Your monthly credit is based on the membership you choose, but you still have flexibility.

If you have a 60-minute membership and want a 90-minute session, you can simply pay the difference at checkout.

If you have a 90-minute membership and want an additional 60-minute session, you can do that too.

Additional appointments are not locked into your membership length and can always be booked at the available member rate for that session.

──────────────

Limited Membership Availability

To make sure members can use their credits, book consistently, and receive the level of care they signed up for, membership spots are intentionally limited.

Once membership reaches capacity, new sign-ups may be paused and a waitlist may be created.

If massage is something you already plan to receive regularly, joining now is the best way to secure your preferred pricing, priority access, and member benefits before availability becomes more limited.

──────────────

To Enroll ⭐

Click “Deals” at the top of the booking page or ask during your visit.

Your card will be charged when you sign up, and that payment becomes your first prepaid massage credit. Your membership renews monthly on the same date you enrolled.

──────────────

Comfort, Privacy & Professionalism

Your comfort and privacy come first.

During every session:

• You undress in private to your comfort level
• You are professionally draped at all times
• Private areas are never exposed
• Clear communication and consent are part of every session
• Your comfort level, pressure preference, and boundaries are respected

All services provided at KnotionMend are strictly therapeutic, professional, and non-sexual in nature.

Any inappropriate behavior, comments, advances, or requests will result in immediate termination of the session, full payment charged, and refusal of future services.

KnotionMend reserves the right to report any threatening, abusive, or unlawful behavior to the appropriate authorities.

──────────────

Booking & Contact

Appointments are booked directly through KnotionMend, not the Whole Health & Wellness front desk.

Online booking: Available 24/7
Call or text: (978) 219-7240

Location:
800 West Cummings Park, Suite 4700, 4th Floor
Woburn, MA
Inside Whole Health & Wellness

A card on file is required to reserve an appointment. It is used to hold your scheduled time and helps protect the practice from last-minute cancellations and no-shows.

──────────────

Payment & Insurance

I do not bill insurance directly.

HSA/FSA cards are accepted, and superbills are available upon request for possible out-of-network reimbursement.

Reimbursement depends on your individual plan, so I recommend confirming coverage directly with your insurance provider.

──────────────

Cancellation Policy

Because your appointment time is reserved specifically for you, cancellations or reschedules must be made at least 24 hours in advance.

24+ hours’ notice: No fee
Less than 24 hours’ notice or no-show: 100% of the scheduled session fee

If you arrive late, your session may need to be shortened to respect the next scheduled appointment. The full session fee will still apply.

In rare, true emergency situations, exceptions may be made at my discretion.

──────────────

You’re Welcome Here

Whether you are managing something ongoing, recovering from stress, training hard, or simply wanting to feel more at ease in your body, you are welcome here.

KnotionMend is a place for thoughtful, therapeutic massage that meets you where you are. My hope is that every session helps you feel calmer, more comfortable, and more connected to your body.

I truly look forward to working with you and supporting you through your care.

──────────────

Professional Credentials

Andre Carvalho, LMT
Licensed Massage Therapist | Owner & Sole Therapist

Licensure & Insurance
Massachusetts Massage Therapy License #14425
Establishment License #4622
NPI #1720874282
Fully Insured through AMTA