I will be away from the studio for a few weeks starting the last week of June. I may not have the capability to respond to texts and emails while I am away. Thank you for your understanding and patience.

Booking Information
By Appointment Only: Make sure your booking went through and check your email and spam folder for confirmation. If you did not get an email confirmation- you do not have an appointment. You will also receive an email reminder and a text reminder before your appointment. Please text or email me with questions. 
Arrival Time: Please arrive no earlier than 5 minutes before the start of your appointment. If the door is locked, please knock. 

Save an extra $5 on FOUR-PACKS when you pay by CASH, CHECK or VENMO in the studio.

Contact Information
The best way to reach me with questions or cancellations is by texting 617-871-0278.

Service Menu
The service menu has been simplified. To choose a specific modality such as Craniosacral or Manual Lymphatic Drainage, please select it as an "add-on" on the final booking page. Mask requests can also be made in the add-on menu.

New Clients
If you are a new client with a gift card to redeem and you are having trouble booking online, please contact me to reserve your first appointment. I am accepting new clients on a rolling basis as my schedule allows. For FAQs and information on joining the wait-list, please visit www.jpwellness.co. All new clients must prepay for their first session. Moving forward, you are free to pay as you go. This policy helps protect me from no-shows and scammers. If you cancel your first session and want a refund, it will be minus the CC processing fee.

I only work with adults. Any clients who are unable to get on and off the massage table without assistance will need to have someone accompanying them to assist their transfers. I cannot transfer clients from wheelchairs on/off the table due to my own injuries.

Cancellation Policy
FULL PAYMENT IS REQUIRED FOR THE FOLLOWING CONDITIONS:

• Less than 24-hour notice for cancellation or rescheduling, regardless of emergency or illness. However, if I am able to fill your appointment from my wait-list, you will not be charged. TEXT ME ASAP if you need to cancel (even if you wake up sick at 2:00AM).
• No-show or missed appointment, regardless of emergency or illness.
• Late arrivals may result in shortened treatment duration, you will still need to pay for the full amount of time that you reserved.
• Refusal of service for clients with obvious signs of contagious illness. A negative CV-19 test is great, but I don't want to catch and share with my other clients any cold or flu either. Thank you for considering the safety and health of our community.