Service Received: Massage by Katrina with Katrina M.
Very good experience
Anonymous
on Apr 2024
Verified
Service Received: Manual Lymphatic Drainage with Wendy P.
the building is locked and I could not get in. I had to wait to tailgate someone, and it was overall confusing because it is an apartment complex. Once inside, I had no idea where to go. When I called the company's number, no one answered.
Business response:
I'm sorry that you had this experience! Sometimes we are on the other line and can't get to the phone right away, but we do provide instructions in both our confirmation email and reminder emails.
Anonymous
on Mar 2024
Verified
Service Received: Integrated Massage Technique with Madeline G.
Highly recommend!
Anonymous
on Mar 2024
Verified
Service Received: Integrated Massage Technique with Madeline G.
Perhaps better signage? A resident told me where to find space
Anonymous
on Mar 2024
Verified
Service Received: Integrated Massage Technique with Madeline G.
Had to cancel my initial appointment close within the non-refundable window due to an illness, but they were kind enough to work with me and reschedule. Would recommend.
John P.
on Feb 2024
Verified
Service Received: Integrated Massage Technique with Madeline G.
Identify your location for new customers please! Instructions on the appointment confirmation email works also need helpful.
Lucy C.
on Jan 2024
Verified
Service Received: Integrated Massage Technique with Madeline G.
I've been going to Katrina at Lu Lavender for a few years now. I've had massages at other places but they always fall short—probably because I'm always comparing them to my Lu Lavender experiences! Katrina has built a great massage therapy bo
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