Mind, Body & Soul Massage, LLC is a Northern Virginia local small business, owned and operated by Karen Clark, Licensed Massage Therapist.

 With over 20 years of experience in the health and wellness field, I am passionate about helping my clients in all areas mind, body & soul. With a holistic approach, it is my intention to promote your body's natural ability to heal, and help you replenish your life force with a variety of therapeutic techniques.

As a sole practitioner, I have incorporated an online system that will allow existing clients to book their sessions online. Prepayment is required to allow me to focus on your needs at the time of your service and to help things run smoothly between sessions. Please take a few moments to review the following policies~ 

 Scheduling 

New Clients, please call to schedule your first appointment. This allows me to give you a consultation over the phone to ensure your questions are answered and that you receive the services you need. Once I have put your contact information in the system, you will receive an email with a link to fill out your intake/consent form. Please complete the intake form at least 24 hours prior to your session. Online booking is available once you have your initial session.

 Payment

 Pre-payment is required at the time of booking. This allows smooth transitions between sessions and to allow me to focus on your care at the time of service. Your payment is applied to your account in the event you need to reschedule and will be available for you to use for a future session.

Requests for refunds must be emailed to mindbodysoulmassageva@ gmail.com.  Refund processing time takes 14 days after the request is received. 

 Cancelation Policy 

24 hour notice is required to cancel or reschedule your appointment. Cancelations/Reschedules received less than 24 hours notice will be charged the full amount of your session. 

 No Show

 If you do not call and do not show up to your appointment, you will be charged the full amount of your session. 

 Late Arrivals 

Please arrive to your session on time. If you are running late, you will receive the remaining time left in your session if the remaining time is enough to deliver your treatment. If rescheduling is necessary, your payment will be applied to your next session.

 I am so happy you have chosen the path of self care and look forward to helping you on your journey to wellness! 

 Namaste ~