Jen is so very welcoming, and grounded. I feel like I can let out a huge sigh and just let her work her magic. She is fine if I just need to be quiet, but when I need to talk, she listens with compassion. Her sense of humor is wonderful, and the massage is great too! I love that the oils she uses are gently scented and don't bother my sensitive skin, or my over sensitive sense of smell. Really, I just can't recommend her enough!