I apologize. It is never my intent to do harm or leave a bruise. Thank you for bringing this to my attention. Next session we will fine-tune your pressure and technique to achieve more suitable result.
Hi Donna, I would like to apologize for your negative experience at my office. It is never my intentions to have a client leave feeling unhappy. I always try to give a massage as if it were me on the table looking to receive your requested session. I'd like to learn more about your session to be able to provide a better therapuetic experience.
Glad to hear you are feeling much better! I was wondering how you had been feeling following your session.