Lauren R.
Aug 2024
Verified
Service Received
Massage
Overall Experience
Ambiance
Professionalism
I was disappointed to see that my massage was less than 90 minutes. She was late taking me back because she was talking with a client/friend at the desk, okay no problem. But that doesn’t mean my massage should be any shorter. The massage felt uneven, not symmetrical. It was choppy and didn’t feel smooth. I woke up Wednesday in pain in my spine area, (not soreness) and still have pain Thursday.
Business response:
I am sorry that you were not happy with your massage. Timing wise ,I go over on the other end of the massage as my clock runs 5 mins ahead. I would like to offer you a remake. Could you please call to reschedule, ? That was your anniversary massage and I would like to make it up to you.