Customer Reviews

(14 Reviews) Show all reviews

Sarah D.
Mar 2024
Verified
Service Received
10 series 60 min Black Friday
Overall Experience
Ambiance
80%
Professionalism
60%
No
Anonymous
Feb 2024
Verified
Service Received
Hydrafacial - Signature 60 min
Overall Experience
Ambiance
60%
Professionalism
60%
She was okay
Anonymous
Jul 2023
Verified
Service Received
Customized Massage 60 min
Overall Experience
Ambiance
60%
Professionalism
80%
It's a nice old plantation house but the room didn't feel warm and comfy like you would at a spa. It felt more airy and cold.

Business response:

In July it is in the 90's with heat and with our work, we try to keep the rooms cooler for our therapist to be comfortable so they do not over heat. Our tables have heating pads on them for our clients to stay warm. It is hard to keep everyone comfortable, but in this line of work, we can not have our therapist hot and uncomfortable when doing over 60 minutes of heavy work up to 6 hours a day. We hope others understand that this is hard in keeping everyone happy.

Anonymous
Dec 2022
Verified
Service Received
Customized Massage 90 min
Overall Experience
Ambiance
20%
Professionalism
60%
The rooms are wayyy to cold, this time around I was also annoyed by the mall Christmas music that being played. How can I relax with loud jingle bell rock playing. Not appropriate. Also there should be some type of oil diffusers in each room. Diffusing lavender in particular really calms and sets the mood.

Business response:

We apologize for the music switching to the wrong station, we quickly fixed it once we realized pandora played liked music. Because of asthma/allergies to clients, we don't put diffusers in rooms, which is why offer an essential oil cream of your choice. We have a towel warmer, hotstones, table warmer, the heat on in a closed room and the therapist get hot when exerting physical energy. It's hard to keep everyone comfortable, but we don't want to overheat our therapist either.

michelle j.
Nov 2022
Verified
Service Received
Customized Massage 60 min
Overall Experience
Ambiance
20%
Professionalism
60%
The music was not working properly which disrupted the ambiance.

Business response:

We apologize that Comcast is in the area and causes the wifi to create problems with our system. It creates headaches for us as well and we have tried our best to fix this issue, but it is something we really can not avoid when we rely on cable to run our systems.

Anonymous
Oct 2021
Verified
Service Received
Peppermint Scalp
Overall Experience
Ambiance
100%
Professionalism
40%
Ambiance was amazing! The setting is spacious and beautiful
Anonymous
Aug 2021
Verified
Service Received
Dermaplaning
Overall Experience
Ambiance
60%
Professionalism
60%
It was weird.
Anonymous
Aug 2021
Verified
Service Received
Hot Stone 60 min
Overall Experience
Ambiance
80%
Professionalism
80%
Nothing
Anonymous
Jul 2021
Verified
Service Received
Black Friday Deal (60 min) 5 series
Overall Experience
Ambiance
60%
Professionalism
100%
Had a good massage. First time with Bernard. He was respectful of my zen space. I left feeling better than when I came in, but it wasn’t as healing as usual. The piano music is not super relaxing. Not sure if you have some new-age or other soft relaxing music.

Business response:

Our music selection has had some issues which we hope have been fixed. The source we pay for made changes to their selections before we realized they were made. I hope the new sections will be more to your liking in your future visits.

Anonymous
Jul 2021
Verified
Service Received
DO NOT BOOK AFTER 3 PM Happy Hour 90 min Massage Tues & Wed 10 am - 3pm ONLY will not be honored outside these times
Overall Experience
Ambiance
80%
Professionalism
100%
The place is cute bur I don’t feel they have good therapists so I wouldn’t recommend anyone come

Business response:

I'm sorry you feel we didnt meet your standards.. Without knowing who you are, there is no way of knowing who you have been with. We do have very good therapist as our reviews do show. I would hope that you would try more than one therapist at our spa before such a strong conclusion is made as we too can have an off day or maybe that therapist just wasn't the right one for your needs.

Anonymous
Sep 2019
Verified
Service Received
Let's Welcome Mave!!! (Limited time)
Overall Experience
Ambiance
80%
Professionalism
60%
Would have been better if the company at least tried to rectify or at least apologize for such a bad experience

Business response:

We always apologize and rectify every bad experience that has been brought to our attention. When posting anonymous, we have no clue who the client is..can you email me at sgibson@traditionsdayspa.com or call 470-278-5175 so when can make amends with this issue.

Anonymous
May 2019
Verified
Service Received
Customized Facial 60 min
Overall Experience
Ambiance
100%
Professionalism
80%
Loved the brief visit with Pat.
Anonymous
Mar 2019
Verified
Service Received
It's Happy Hour for a 60 min massage Tues and Wed 11 am - 3pm ONLY
Overall Experience
Ambiance
80%
Professionalism
60%
My first time at this spa. On the site you should let clients know experience level of therapist.

Business response:

I apologize that you didnt recieve a great service. Can you email me what Therapist you had and what the service was so that I can address any issues you may have had? Sgibson@traditionsdayspa.com

Anonymous
Oct 2018
Verified
Service Received
Deep tissue 90 min
Overall Experience
Ambiance
80%
Professionalism
80%
I love the look and feel of the place but not my massage.