In July it is in the 90's with heat and with our work, we try to keep the rooms cooler for our therapist to be comfortable so they do not over heat. Our tables have heating pads on them for our clients to stay warm. It is hard to keep everyone comfortable, but in this line of work, we can not have our therapist hot and uncomfortable when doing over 60 minutes of heavy work up to 6 hours a day. We hope others understand that this is hard in keeping everyone happy.
We apologize for the music switching to the wrong station, we quickly fixed it once we realized pandora played liked music. Because of asthma/allergies to clients, we don't put diffusers in rooms, which is why offer an essential oil cream of your choice. We have a towel warmer, hotstones, table warmer, the heat on in a closed room and the therapist get hot when exerting physical energy. It's hard to keep everyone comfortable, but we don't want to overheat our therapist either.
We apologize that Comcast is in the area and causes the wifi to create problems with our system. It creates headaches for us as well and we have tried our best to fix this issue, but it is something we really can not avoid when we rely on cable to run our systems.
Our music selection has had some issues which we hope have been fixed. The source we pay for made changes to their selections before we realized they were made. I hope the new sections will be more to your liking in your future visits.
I'm sorry you feel we didnt meet your standards.. Without knowing who you are, there is no way of knowing who you have been with. We do have very good therapist as our reviews do show. I would hope that you would try more than one therapist at our spa before such a strong conclusion is made as we too can have an off day or maybe that therapist just wasn't the right one for your needs.
We always apologize and rectify every bad experience that has been brought to our attention. When posting anonymous, we have no clue who the client is..can you email me at sgibson@traditionsdayspa.com or call 470-278-5175 so when can make amends with this issue.
I apologize that you didnt recieve a great service. Can you email me what Therapist you had and what the service was so that I can address any issues you may have had? Sgibson@traditionsdayspa.com