Without knowing who you are, we can not properly addres this review. We have no way of knowing if your issues were addressed, what modalities you requested or if they were heard properly. Please email the owner at sgibson@traditionsdayspa.com with your issues so we can be of further assistance.
Per recording, Hi are you Camille? I need to have a card on file for you if possible. That is not demanding. She called me to check, I said yes, everyone needs a card on file, it is our policy. They can NOT ASSUME to use the card. Your therapist tried to correct the service, but you chose not to. You were only charged a 60 min service. We try our best to accommodate all, even when they are late or cancel in less than 24 hrs, I would hope clients would understand that as well. Regards, Sonja