(3 Reviews) Show all reviews
Upon further review of the video recording, it does show me, you and the front desk girl laughing about the mishap of the over charge. I dont see how that makes me awful and she was standing there while I refunded your money and again, we apologized and we all 3, laughed as you walked out the door. Your recall of these events are not correct with the video recording. You prepaid on 1/23 and 24 days later saw the $10 difference in the websites?
Amber, you prepaid for your advance acne facial online. When you checked out, you saw the price. Never once did you question it, until you noticed 3 days later when you came back because you were charged for an extra addon, which I credited. I did apologize and I did say I had asked her to wait before charging your husband until i called her back and she did do that, which is why you were over charged. That is not berating anyone. Not once was I awful to you.