Customer Reviews

(4 Reviews) Show all reviews

Anonymous
Feb 2020
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
60%
Professionalism
100%

Business response:

Thank you so much for your review and thank you for the 5 for professionalism. Its very unusual for our reviews for overall to be 3. We strive to do our very best. For this is anonymous but we would appreciate a comment on how we could improve or what it was the made this overall a 3. Thank you again for the review.

Anonymous
Dec 2019
Verified
Service Received
Serenity Therapeutic 90 Min Customized Massage
Overall Experience
Ambiance
60%
Professionalism
100%
Thank you.
Anonymous
May 2019
Verified
Service Received
Intro Serenity Therapeutic Massage 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The owner
Anonymous
Jan 2019
Verified
Service Received
Kristin / Katrina Introductory 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
There was still some background noise. It felt good during the massage but I found out when I got home I was more sore after it than before. My form did mention I have lupus. I’m not sure if therapists are familiar with that but it’s an autoimmune disease similar to arthritis so hard pressure isn’t ideal for me

Business response:

Please always make sure you speak with therapist before massage that you have a specific condition. Your first massage with me I recommended an appropriate modality and was lighter with pressure for Lupus. Sorry about noise there was construction going on that day.