Anonymous
May 2025
Verified
Service Received
Customized 45 minute massage therapy
Overall Experience
Ambiance
Professionalism
The provider was amazing. But the room I was in did not evoke or provide a tranquil setting,, the room was too busy and. Not relaxing. The music was too up beat. I asked to change and she changed to a more soothing wave music. The atmosphere is just as important as the service.
Business response:
I am so sorry that you did not find the atmosphere relaxing. We do cater to many different personalities and I understand you were in the room with the handpainted mural which does have a lot of energy. Our lake room, forest room, or oceanside room may have been more relaxing for you. I appreciate that the massage therapist listened to your needs and changed the music. Thank you for your feedback. We always appreciate learning ways we can improve.