Booking Information
By Appointment Only: Make sure your booking went through and check your email and spam folder for confirmation. If you did not get an email confirmation- you do not have an appointment. You will also receive an email reminder and a text reminder a couple of days/hours before your appointment. Please text or email me with questions.
Arrival Time: Please arrive no earlier than 5 minutes before the start of your appointment. If the door is locked, please knock.

Save an extra $5 on FOUR-PACKS when you pay by CASH, CHECK or VENMO in the studio.

Contact Information
The best way to reach me with questions or cancellations is by texting 617-871-0278.

Service Menu
The service menu has been simplified. To choose a specific modality such as Craniosacral or Manual Lymphatic Drainage, please select it as an "add-on" on the final booking page. Mask requests can also be made in the add-on menu.

New Clients
If you are a new client with a gift card to redeem and you are having trouble booking online, please contact me to reserve your first appointment. I am accepting new clients on a rolling basis as my schedule allows. For FAQs and information on joining the wait-list, please visit www.jpwellness.co. All new clients must prepay for their first session. Moving forward, you are free to pay as you go. This policy helps protect me from no-shows and scammers. If you cancel your first session and want a refund, it will be minus the CC processing fee.

I only work with adults. Any clients who are unable to get on and off the massage table without assistance will need to have someone accompanying them to assist their transfers. I cannot transfer clients from wheelchairs on/off the table due to my own injuries.

Cancellation Policy
FULL PAYMENT IS REQUIRED FOR THE FOLLOWING CONDITIONS:

Less than 24-hour notice for cancellation or rescheduling, regardless of emergency or illness. However, if I am able to fill your appointment from my wait-list, you will not be charged. TEXT ME ASAP if you need to cancel (even if you wake up sick at 2:00AM).
No-show or missed appointment, regardless of emergency or illness.
Late arrivals may result in shortened treatment duration, you will still need to pay for the full amount of time that you reserved.
Refusal of service for clients with obvious signs of contagious illness. A negative CV-19 test is great, but I don't want to catch and share with my other clients any cold or flu either. Thank you for considering the safety and health of our community.

INCOMPASS WELLBEING at JP Wellness

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