CANCELLATION POLICY

Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service. We understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, inclement weather will generally not result in any missed session, however this is to be determined at the practitioner's discretion. Late Arrival Policy. All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their scheduled appointment will be changed for the full session and will not receive a time extension. For your first appointment, please arrive 15 minutes prior to your scheduled appointment time to allow time to complete the Client intake Form. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required. Draping Policy. Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated well are exposed. The breast and genital areas will always remain draped and are never massaged

Divine art of massage

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