Thrive Mobile Therapeutics brings the convenience of mobile massage and bodywork therapy to homes, businesses, Airbnbs, and hotels the Evansville & Newburgh area within 12 miles of zip code 47714. Out of state service is not available. While incorporating a combination of modalities and techniques, our services are customized to cater to a variety of needs, whether it's seeking relief from stress, help with pain management, or surgical recovery. Our goal is to encourage a thriving wellness journey to every individual.

*Male clients by referral only.*

https://thrivemobiletherapeutics.com

To ensure satisfaction and safety for both the client and therapist, please review the following polices and procedures:

The massage therapist has the right to refuse service to any client / potential client displaying questionable and or inappropriate behavior. There's no tolerance for inappropriate comments or insinuative jokes about massage being anything other than a professional therapeutic service. This includes phone, email, text, or social media, and in-person interactions. Any such behavior will not be tolerated and will result in the termination of the session and the client being responsible for the full amount of service charge. Future services will also be denied and local authorities will be contacted.

FIRST TIME CLIENTS
For safety concerns and to reduce no-shows, new clients are required to pay 100% of the service price at the time of booking. In addition to payment, an intake form must be completed prior to appointment. Your appointment is NOT confirmed if neither payment and intake are not completed.

EXISTING CLIENTS
A credit card is required to hold all appointments and will be charged at the end of your scheduled appointment unless another payment option is specified. This credit card will also be used to charge fees associated with late cancellations and no-shows. If cancellation happens in less than 24 hours of appointment, a charge of 50% of service is applied. No-shows will be charged 100%

LATENESS
The treatment session time begins once the client is on the table. If the therapist is late due to unforeseen circumstances (traffic, car accident, etc), they will contact the client by phone. No time will be deducted from the scheduled treatment session. Late starts due to no fault of the massage therapist (client is not available at the specified time of arrival or at the agreed-upon location, client is on the phone, etc) will not receive a time extension and the original treatment session total will be charged. If you are more than 20 minutes late & you haven't responded to calls or texts, the appointment will be considered a no show. After a no-show, clients will be charged 100%. We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service. Clients who arrive late will be charged in full for their scheduled session, but may receive a shorter session. Clients needing to reschedule are welcome to do so 24 hours prior to appointment time.

CANCELLATIONS & NO-SHOWS
Clients are required to provide a minimum of 24 hours notice for any cancellation or rescheduling of appointments. Less than 24 hours notice, 50% of the service price will be charged. For no calls & no shows, 100% of the service will be charged. Wrong addresses will also be treated as no shows.

DISPUTED CHARGES
Disputed charges after services are rendered or due to fees associated with cancellation, no-show, and late arrivals per our policies, will result in a continuation of charge attempts. If the bank finds the dispute to be out of our favor despite sufficient evidence of a service or policy agreement, we retain the right to bill for associated fees and will pursue all legal and civil avenues to garner such payment. Clients may be barred from making any future appointments in response to disputed charges.

ADDRESS CONFIRMATION
Please make sure that you have provided the correct address you wish for me to come to for the service, including any apartment number, etc. Failure to do so could result in a full "no-show" charge.

PARKING FEES AND ACCESS
We ask all our clients to cover any parking fees prior to the arrival of the therapist.
Make sure to provide parking information and have a designated nearby spot for your therapist. Please specify if it’s a driveway, street, or valet parking. It would also beneficial to list any landmarks (ex: large red rose bush, yellow car, utility pole, etc) to help find your location.
Please consider whether your home is suitable to receive mobile massage services as our equipment can be heavy and is not designed to be carried far. It is essential that we have safe access and parking for your mobile session to take place. This means private parking, a designated space next to the house, or plentiful roadside parking. We will not be able to offer services where we will need to cross a main road with our equipment or travel from a carpark or area more than 50 yards away. If your property has lots of steps, steep slopes, or is difficult to access, then we may require your assistance.

CLEAN UP
Please allow access to a bathroom or a sink so the massage therapist can wash hands before and after session.

SANITIZATION
All surfaces will be sanitized and washed between each client. Proper hygiene and handwashing protocols are also followed.

HYGIENE
It is important to shower before a massage appointment. This not only makes the experience more enjoyable for both parties, but also helps to maintain a hygienic environment. Additionally, showering before a massage can help to relax you and prepare your body for the therapeutic benefits of the treatment.

ILLNESS
You must reschedule if you are ill, have a fever, an excessive cough, or are contagious. Please be considerate of myself and my other clients. If you're unsure if its illness or allergies, please reschedule.

CONDUCT
Services are strictly therapeutic and professional. Full draping is a must and not an option.

LOCATION SAFETY
In the interest of safety, treatment sessions are highly recommended to take place on the first floor at the client's location. If this is not possible (an apartment not located on ground level) and there is no access to a working elevator, please make note of this when booking an appointment.

WEATHER EVENTS
During weather events such as snow, ice, severe weather (strong thunderstorms & tornadoes), flooding, if the therapist feels unsafe to make the trip, we will reach out to reschedule for our soonest next availability. Safety first.

PHONE
We strive to maintain a sense of peacefulness and tranquility for our clients at all times. Because of this, we kindly ask that all clients refrain from taking/placing calls on their mobile devices and that these devices either be turned off or placed on silent.

INTERRUPTIONS
Interruptions of the treatment session (attending to children or pets, phone calls /texts, restroom breaks that are not pregnancy-related) will not suspend the client's treatment time.

AGE
Must be 18 or older to make a reservation for any massage therapy services.

CHILDREN

We understand how challenging it is to find time for yourself, parents or guardians can make arrangements for childcare if they feel the need to. Please be advised, our services may incorporate equipment and tools such as hot towel warmers, hot stones, cupping cups, muscle scrapers & gua sha tools which could be potentially dangerous for young children. We cannot be held responsible for injuries as a result of unsupervised children. This policy is implemented without the intent of offending and hope that you will aid us in keeping a safe environment.

HOTEL SERVICE
If you are requesting for treatments at a hotel, you MUST provide the hotel's name in your additional client notes during checkout, along with the room number. Due to the length of time required to carry the equipment, you MUST allow me 30 minutes BEFORE your appointment to set up. Example: if your appointment is set for 12:00 pm, I will arrive by 11:30 am. Some hotel rooms may be small and may not allow enough room for the massage table. If you’re unsure about the room size, send a picture of the room and get us in touch with hotel management / staff member to discuss options to better assist you. Services WILL NOT be performed on beds!

Before booking, please read the following information:

Tips to prepare for your massage!

To make the most of your treatment time, please be ready for your therapist's arrival. Plan ahead by moving furniture, showering, and completing any necessary tasks.
I will arrive 20 minutes prior to your location to set up the massage table and create a relaxing and unhurried experience.
Please provide a clean, open, for the massage to be performed in. Working area needs to be at least 120-140 sq ft with access to electrical outlets.
Let me know upon booking if there will be any pets with you and how many flights of stairs you have. If you have a two-story home with no elevator, setting up the table on the first floor is highly encouraged.
Any parking associated costs, are the customer’s responsibility. Make sure to provide parking information and have a designated nearby spot for your therapist. Please specify if it’s a driveway, street, or valet parking.
I will provide music, unless you want to provide your own. You can have a choice of music genres to listen to if you'd like.
Tips are not expected, but if you would like to leave a tip please have the exact amount of cash as I don't carry change or cash.

Intake (Health Information Form)

After choosing your service, day, & time online, you will be prompted through a quick intake form so we can learn more about you and your medical history. Before we dive into the session, we’ll take some time to go through your health history and address any questions you might have. This helps us establish clear intentions and objectives for the session.

Zero Tolerance

Thrive Mobile Therapeutics provides professional therapeutic massage services to promote self-healing, relaxation, pain relief and wellness. We provide these services only at the convenience of our clients' locations. We have a zero tolerance policy for any inappropriate gestures / innuendos, behavior, sexual actions, comments or disrespect from clients. This also applies to messages, texts, phone calls. Any such behavior will not be tolerated and will result in the termination of the session, the client being responsible for full amount of service, and possible police involvement. Client will also be denied future services. *Therapist has the right to refuse service / end a session if they feel uncomfortable or if any type of misconduct or safety risk occurs *

Conduct & Draping

Services are strictly therapeutic and professional. Full draping is a must and not an option.

Thrive Mobile Therapeutics

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