Restoration Therapeutic Massage is dedicated to using massage therepy to assist in workout and injury recovery. We also specialize in massage to promote relaxation, stress relief, and a pain free lifestyle. Our goal is to enhance the health and well-being of those we serve by providing individualized treatment plans and exceptional service to all clients from all life stages.

Please arrive for your appointment 10-15 minutes prior to the scheduled starting time. This allows time for you to fill out the appropriate client forms, change andprepare for the service.

Cancellation, No Show Policy and Fees

We understand that unanticipated events happen occasionally in everyone’s life. In ourdesire to be effective and fair to all clients, the following policies areenforced:

At least 24 hours’ notice must be provided if you need to reschedule or cancel your appointment. This allows the opportunity for someone elseto schedule an appointment.

Any cancellations with less than 24 hours’ notice aresubject to a cancellation fee of $35. Clients who miss their appointments without giving any notice will be charged in full for the scheduled service. If a client fails to cancel within 24 hours 2 or more times, they will be asked to pre-pay for future services.

Late arrival Policy

If late arrival is inevitable, your service may be shortened to respect other scheduled clients and the original treatment time may be charged. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.

Informed Consent

Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.

Scope of Practice

Our Massage therapists are licensed professionals and held to the highest standards of the American Medical Massage Therapy Association. Massage therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.

Massage Therapists do not diagnose or prescribe for medical conditions nor are they providing treatment for a specific condition without a doctor’s supervision. The massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.

Respect for Client Needs and Boundaries

Our Massage Therapists are happy to adjust pressure, temperature, musical volume, work longer on an area of move on if you request it. The client may choose to: Leave on as much clothing as needed for comfort, refuse any massage methods, stop the massage at any time. The client will always be modestly draped. Only the area being massaged will be undraped. The clients will be kept informed of the area to be massaged.

Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate. Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.

Confidentiality and Conversation

We treat all client visits and conditions as confidential. As such, we will not discuss your visit with anybody outside of our staff without your express permission.

You may choose to talk or not during the massage. Conversation will be guided by the client’s direction.

Existing and New Medical Conditions

It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.

The client must also keep the massage therapist informed of any changes in health conditions.