Let us relax your mind with a great escape here at KiickBack Massage & Beauty. Re-emerge inspired and invigorated. Discover a sense of well-being with personalized therapies that nurture the skin, body and mind. Here at KiickBack Massage & Beauty, we want you to feel that you can have every need attended to. We want you to enjoy a professpersonalized wellness experience that will allow you to achieve optimum results, both inside and out. Our goal is to help our clients to radiate wellness, balance, and beauty on every level. We are committed to delivering the finest treatments available with integrity and honesty while in an environment that delights all the senses.

CANCELLATION POLICY

At Kiickback Massage we take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen. Please give us 24 hours notice to notify us of any changes or cancellations. We understand that life's circumstances sometimes prevent you from keeping your appointments, this is why we are open to rescheduling your appointment within 3 months of the original date of purchase.

SERVICES REFUND POLICY

While we make every effort to make our customers as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, service packages or service series.

MASSAGES

Once an appointment is booked you will be notified via confirmation text or email. You may call us back within ten minutes of booking to cancel with no penalties. After the 10 minute period all sales are final. Cancellations that take place less than 24 hours prior to the scheduled massage time are non refundable. We will charge the full amount of the massage. If you have multiple appointments booked you will be charged in full for each one of them. We have to compensate the therapist for keeping their time open for you. We understand that sometimes you have to cancel. The good news is we are happy to massage someone else at the same time and location for you instead. We are open to rescheduling your session within a 3 month time frame from the original purchase date.

KiickBack Massage & Beauty

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