The owner happened to be there cleaning She stepped up and did my massage. Sarah was not there and I had no call or text from Sarah saying she needed to cancel my appointment! This was the second time I drove to Wabash and Sarah was not there for my appointment. The first time she did text but it went in to my unknown caller because she was not in my contacts. This time there was no call or text. If you need to cancel an appointment I get it but make sure the client gets the message!!