Lisa was very attentive ( checking to see if the pressure she used was okay if I wanted more or less), checked in with me and let me know the things she noticed (ie: a knot in my shoulder) and recommended steps but wanted to know my opinion, Overall I was very impressed and have already booked my next appointment

Lisa made me comfortable and was quick to adjust if I asked for more or less pressure. She helped me have a wonderful experience!

Liked all of it.She was very knowledgeable and I learned more about my body.

I was so excited to get a massage at body & soul since the place is right down the street from my house. They have great customer service and I got an appointment right away. I'm in customer service too and communication between client-therapist is key.. I believe I had a fair and clear consultation with Lisa and I was so happy to start the session, I even thought about booking a 90 mins cause an hour is never enough. Lisa was nice and she listened to my needs but the massage was not what I was expecting.. I've had several massages before and this is probably the first time I was disappointed and I couldn't quite fully relax and enjoy the massage ..a lot of shaking and poking but not so much the actual slow good flow massage. She also left the room in the middle of my session to heat up the bean bag and lost connection . During the consultation I mentioned the areas she should focus on and I don't think the goal was achieved. I will give them another shot and try other therapists because I love to support local businesses and the location is so convenient to me. Thank you!

She has been wonderful with my neck issues

Lisa did an excellent job and made me feel comfortable for the entire session. She clearly explained cupping and the benefits before and during the treatment. I left feeling better than when I went in. I highly recommend Lisa!

I dislike being required to leave comments. It should be optional.

Overall great experience.

Lisa was professional and knew her job well

What I liked was the massage, as always, that Lisa does. She always finds the spots that I'm not even aware of, and does a great job of releasing those tight muscles. What I DON'T like is this comment program holding me hostage until I write COMMENTS! I would always rate both Lisa and Body and Soul massage the highest possible, but this rating program REALLY @#$&" because it holds you hostage for written comments.