Hot stone

My experience was pretty odd overall. Right from the start she seemed unhappy and like she did not want to be there. At one point I mentioned that something was causing pain and she stopped working in that area but never said a word to acknowledge what I'd said, which made me uncomfortable to say anything else later when I was again experiencing discomfort. I've seen two other therapists here and both were wonderful. The gentleman at the desk was also so kind. I'd go back to Serenity again but would choose a different therapist.

Karen is amazing. Great pressure, seems to find all my problem areas. Usually visit about once a month - looking forward to my next visit.

Not sure what the issue was but from the moment I arrived there was a negative demeanor. Fortunately I am not taking it personally because it wasn’t just with me she was also short with the young lady that was nice to me. I hope whatever I’ll thing going on for you in your life gets better.

Great massage. 5 stars says it all.

The actual massage was great. The smoke smell was hard to get past.

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I felt less tension in neck, shoulders & back.

Karen used the right pressure and provided a great massage.

She asked me what was going on with the door open, which I did not like. When I told her where I was hurting, she acted like she didn't really care, had nothing to say back. This was my first hot stone massage, which is what I told her, and she did not tell me what to expect. She also barely used the hot stones, or when I said something felt good, she would massage the location for 2 seconds then move on. She also massaged my hips and shoulders in the opposite direction of my muscles/knots, which was quite painful, and did not provide me with ANY relief. Her head massage was painful, like she was digging nails into my skull bad. I was not given a towel after leaving a tremendous amount of oil on my skin, had to use a paper towel instead. The only good part was the foot massage. At the end when she asked me how it went, I told her I was still in pain and we talked, but she just seemed eager to leave and not interested in my needs.