I like that oil was not slathered all over my body just for the sake of rubbing it. I like that she seemed to intuitively know where the knots and sore parts were on my body. The couple was a little strong sometimes and I would have liked more warning about the need to do the paperwork. Fortunately, I like 10 minutes from the shop and was able to make it there on time, but if I had lived further away I would not have been able to make it because I was completing the paperwork.