Student TC was very caring and gave a great massage, but she was a little soft-spoken and I had trouble hearing her. At the start, her hands were very cold, but eventually they warmed up. Also, she seemed to have some trouble arranging the sheets (e.g., to work on my legs she pulled the sheet, then pulled it a little more, and a little more, and tried to tuck it under my hip but it wouldn't stay tucked, etc.), but I'm sure with more practice that will become smoother for her.