Michael wasn't afraid to do things that others at the clinic have never done. I have had between 20 to 30 massages (here and other places) in the last two years and I tell my massage therapist about the same issues everytime and Michael did things no one else ever has. He wasn't afraid to get his instructor involved, which I believe is a good quality, showcasing his eagerness to learn and be the best! Day after my massage, my posture feels better and I have no pain. Usually I am very sore after a massage and I hurt really badly the next few days. With Michael, I dont have any pain, I actually feel very refreshed! I will be back to see Michael.