I can't say enough good things about Jacque. She always knows how to help me, even when I don't know anything is wrong with me. She will find problems and point them out to me and then fix them. She also firm, but not overly aggressive. I scheduled a deep tissue and as she was working out issues, she only occasionally had to go in with her elbow. Did I mention she has stamina for DAYS! I got a massage from a place nearby and the massage therapist that I had was literally shaking from exertion after only 30 minutes of my hour massage. Jacque is a machine! She also has very warm hands, which I find amazingly relaxing!