I had put on my intake form that my primary concern was my neck and back. I also stressed that my neck hurt when I got into the massage room. Idalia did great work on my back but barely touched my neck. She also fussed with the draping a lot and the drape to the legs had less than half of the thigh exposed. She also did a quad stretch to both knees and couldn't feel when it hurt my knees. I had to stop her twice. But generally, a good massage.