Totally You Spa Inc.
Booking and Cancelation Policy.
Booking Policy
- All services are by appointment only.
- Appointments can be booked online or via a phone call.
- All new medical massage clients are required to book the medical massage first-time consultation and evaluation.
- All services require a 50% service fee upon booking. This is applied to your service at checkout.
Cancelation Policy
- If you need to cancel or reschedule your appointment, please do so at least 48 hours before your appointment to receive a full refund of the service fee, minus a 10% processing fee.
- Refunds will not be issued for cancelations or scheduling made within 48 hours of your appointment.
- Each client is allotted two cancelation and rescheduling opportunities per month. Exceeding this limit will result in placement on a pending list due to time slot availability.