Specializing the relief of jaw, neck and shoulder pain
Please see my Service Menu for a description of services.
The following policies and procedures serve as a guide for our first-time and repeat guests.
- Client Intake Form:
Please fill out the New Client Intake Form included in your appointment confirmation email at least 24 hours in advance of your session. This will allow us to begin your session at the scheduled time.
- Credit Card on File:
This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No-show policy.
If you do not wish to save a credit card number on file, no problem! You can prepay your service on my website. The cancellation/No-Show policy will still apply.
Payment for services may be made by cash, Venmo, or credit card.
- Cancellation Policy:
A $35 cancellation fee will be charged to the credit card on file for cancellations with less than 24 hours notice. The cancellation fee of $90 will be charged to the credit card on file for cancellations with less than 2 hours notice or appointments missed without notice.
If within 24 hours of your session, you develop a contagious illness or have a sudden, unplanned health or personal emergency rendering you unable to make your appointment, please inform Therapeutic Massage of Amarillo right away. If I am unable to fill your vacancy, the cancellation fee,( $35 or $90 -if less than 2 hours notice), will be charged to the credit card on file.
- Arriving Late:
Out of respect and consideration for my time and other clients, please plan to be on time. Arrive 10-15 minutes early for any appointment in order to get the entire time you have scheduled. If you arrive right on time or late, I can only give you whatever time remains of your appointment and you will be responsible to pay the full length of the session you requested.
- Professional Boundaries:
Massage is entirely therapeutic. Any inappropriate jokes, references, or comments will result in immediate termination of the session. The client will be charged full price for the scheduled service, and will not be rescheduled.
Your comfort and satisfaction are my TOP priority!
If you have any questions, please let me know. I look forward to meeting you!