Saint Louis School of Massage

STUDENT CLINIC RULES:

• YOU are booking at a school with a student clinic. When booking, YOUR goal is to support the student’s learning experience.
• A clinic supervisor will enter the room during your appointment to observe the student.
• If you are looking for a cheap massage, do not book with us.
• If you are unpleasant, rude, or otherwise not constructive to the student’s learning experience, you will no longer be welcome to book in our clinic.

CONTACTING THE SCHOOL:

• Due to disrespectful behavior toward our staff, voicemails about booking will not be returned.
• You may email clinic@stlschoolofmassage.com for assistance.

FIRST TIME CLIENT WITH A GROUPON:

• Email clinic@stlschoolofmassage.com for directions on how to book.

ONLINE BOOKING:

• For NEW clients (no Groupon):
  • 50% prepayment is required to book an appointment.
  • If you no-show or cancel less than 24 hours in advance, the remaining 50% will be charged.
• All NEW and EXISTING appointments must have a credit card on file or will be cancelled.
• IF NO APPOINTMENTS ARE SHOWING UP ONLINE, WE ARE FULLY BOOKED.
• Availability is added at the beginning of each month for the following month. 

NO-SHOWS OR LATE CANCELLATIONS:

• Cancellations must be made 24 hours in advance.
• No-shows or late cancellations are responsible for 100% of the cost of the session.
• Arriving late will result in shortening your session.
• If your card on file declines, you will be banned from our student clinic.
• If you have pre-paid credits from a Groupon, these will be used to account for your no-show or late cancellation.

REQUESTS:

• Requests for gender are only accepted for religious or otherwise serious reasons.
• PRESSURE OR MODALITY REQUESTS ARE NOT ACCEPTED.
• If you refuse your appointment, you are responsible for 100% of the cost of the appointment.

ALL QUESTIONS:

• Email clinic@stlschoolofmassage.com