Colorado Springs School of Massage

BY CLICKING "BOOK NOW", YOU AGREE TO THE FOLLOWING:

STUDENT CLINIC RULES:

• YOU are booking at a school with a student clinic. When booking, YOUR goal is to support the student’s learning experience.
• A clinic supervisor will enter the room during your appointment to observe the student.
• If you are unpleasant, rude, or otherwise not constructive to the student’s learning experience, you will no longer be welcome to book in our clinic.

ONLINE BOOKING:

• For NEW clients (no Groupon):
  • 50% prepayment is required to book an appointment.
  • If you no-show or cancel less than 24 hours in advance, the remaining 50% will be charged.
• All NEW and EXISTING appointments must have a credit card on file or will be cancelled.
• If no appointments are showing online, we are fully booked

NO-SHOWS OR LATE CANCELLATIONS:

• Cancellations must be made 24 hours in advance.
• No-shows or late cancellations are responsible for 100% of the cost of the session.
• Arriving late will result in shortening your session.
• If your card on file declines, you will be removed from scheduling at our student clinic.
• If you have pre-paid credits from a Groupon, these will be used to account for your no-show or late cancellation.

REQUESTS:

• Requests for gender are only accepted for religious or otherwise serious reasons.
• Due to this being a student clinic, pressure or modality requests cannot always be adhered to.
• If you refuse your appointment, you are responsible for 100% of the cost of the appointment.

Minor Policy:

• Anyone under the age of 8 is not permitted to book
• Anyone between 8-15 must be booked with the same gender of the provider and a parent/legal guardian has to be in the room
• Ages 16-17 can be booked and not have a parent/legal guardian in the room but still must be the same gender as the provider
• Consent must be signed by the minor & parent/legal guardian