PLEASE READ BEFORE BOOKING:
Welcome to SUNY Niagara's student massage therapy clinic. Our clinic suite is located in Room C-282 on the second floor of the C-building (Science Building) at the Sanborn Campus. Clinic clients may park in Lot 5 on the back side of the campus. There is no charge for parking, and you do not need a parking permit.
Massage therapy appointments for Spring 2024 semester are available from 10:15am-2:15pm on Mondays and Fridays only. Please note that we cannot deviate from these times as all clinic sessions are held during the students' scheduled class time. We cannot provide earlier or later appointment times and we can only accommodate a limited number of appointments each day. ALL APPOINTMENTS MUST BE BOOKED AT 15 MINUTES PAST THE HOUR OR 45 MINUTES PAST THE HOUR, REGARDLESS OF WHAT TIMES ARE SHOWING ON THE CALENDAR (example--10:15 or 10:45am)! Appointments booked to start on the hour or half hour (such as at 10:30am or 11am) will be rescheduled slightly (within 15 minutes either way) to maximize the students' schedules. Please also note that, with the exception of the first appointment of the day, your appointment start time is actually 5 minutes later than what is scheduled. The scheduling software only permits booking in 15 minute increments, but our students require 5 minutes between clients to turn their room over. Also, please note that the actual hands-on time for your appointment will not be exactly 30 or 60 minutes. 60-minute appointments will have 50 minutes of hands-on time. 30-minute appointments will be kept as close to 30 minutes as possible without putting our students too far off schedule, but may only be 20-25 minutes of hands-on time
All massage therapy sessions are by appointment only. All appointments must be made online--we cannot take appointment requests over the phone. Walk-ins are not accepted. Same day appointments are not guaranteed, so please schedule in advance. We have instituted a limit of two appointments per client per month. Our student therapists are required as part of their education to work in a clinical setting with a wide variety of clients. Given our limited availability, we cannot accommodate weekly appointments at this time. Please note that we have a 30-Day booking window in place--you can only make appointments 30 days out from today's date.
When booking, please note the following: 1.) if you do not receive a confirmation email from Massage Book, your appointment did not go through. 2.) All clients can book online, whether new or returning. If you receive a notification that new clients need to call to schedule, this simply means someone else was attempting to book the same time slot and it is no longer available. This is an issue on Massage Book's end, not ours. Please try another time slot and if the problem persists, please call us at (716) 614-6857.
The clinic will be closed on all days that the college is closed. The clinic will be closed for Spring Break from March 11-15. The clinic will be closed during the summers.
All massages are free and tips are not permitted. If you had an excellent session, please feel free to show your gratitude with a positive review for your student therapist.
Late arrivals or those clients requiring more time to get on or off the table will have time deducted from their hands-on time as we cannot extend sessions due to schedule constraints.
Please arrive 15-20 minutes before your appointment time in order to check in with our clinic instructor and fill out any intake paperwork and health history. Please provide your student therapist with as much relevant information as you can. Cell phones should be silenced or turned off. The student therapist will bring you back into the clinic, conduct their pre-treatment interview, and provide any instructions. Once they leave the room so you can prepare, please get on the table as quickly as possible. During the massage, the clinic instructor will enter briefly to observe the student therapist's work. Please be sure to communicate with your student therapist. After the session, please re-dress as quickly as possible so they may conduct their post-treatment interview.
For your safety, please note the following restrictions:
1. We cannot accept any clients who are in their first trimester of pregnancy. You may book in your second or third trimester; however, we will require a doctor's note if you are considered a high-risk pregnancy.
2. Clients with mobility issues must be able to maneuver themselves on and off the massage table in order to lay down during their massage. We do not have access to Hoyer lifts and our students are not trained to lift or transfer. If you are unable to get yourself on or off the table, you may still make an appointment as there are positioning adaptations available, so we are still able to work with you.
3. Clients with the following medical diagnoses MUST obtain a doctor's note prior to their first appointment: cancer (current or within 12 months of completing treatment), blood clotting disorders/on blood thinning medication, heart disease, kidney disease, liver disease, uncontrolled high blood pressure, joint replacement, recent surgery, neuropathy, pitting edema, etc. If you are unsure if you will need a doctor's note, please feel free to call the SUNY Niagara massage therapy department at (716) 614-6857for verification.
4. If you are receiving a medical intervention that involves any kind of injection, you cannot receive massage within 24 hours of receiving the injection. Because of the circulatory effects of massage, it can affect the placement and/or metabolization rate of the injection substance. Please schedule accordingly. 5. If you have a fever, feel ill, or have an active infection of any kind, please cancel and re-schedule your appointment. Massage can actually make you feel worse during the first few days of illness. In cases of fever, we cannot treat you until you are fever-free for 24 hours without medication. In cases of bacterial infection, we cannot treat you until you have been on antibiotics for a minimum of 24 hours. If you attempt to come in sick, we will cancel your appointment and send you home!
6. If you are under the influence of any substance, whether prescription, over-the-counter, or recreational, that impairs your ability to provide informed consent, your appointment will be cancelled and you will not be seen. Inability to provide informed consent is an absolute contraindication under NYS scope of practice for massage therapy.
7. Failure to provide the clinic with appropriate paperwork/ signatures indicates an unwillingness to provide informed consent, which will result in the cancellation of your appointment.
8. As of 1/26/24, the college is not requiring masks for students, faculty/staff, or visitors. With the rising number of COVID-19 cases, you are welcome to wear a mask and/or ask your therapist to wear a mask during your session if you would prefer to do so. Our therapists are also allowed to ask their client to wear a mask for their own safety and comfort. We ask that all clinic clients honor these requests, as this is our students' final year of school and good attendance is crucial for their success. COVID-19 policies are subject to change at any time, based on the directives of the NYS Department of Health, the NYS Department of Education, SUNY, and/or SUNY Niagara. Changes will be communicated via email immediately.
Our clinic does not discriminate in providing massage therapy to clients based upon race, culture, ethnicity, age, gender identity, religious or personal beliefs, or sexual orientation. Our clinic also has a zero-tolerance policy for all participants in regard to bullying/inappropriate conduct. Sexual harassment or otherwise inappropriate behavior, conversations, or innuendo will be grounds for immediate session termination and discharge from the program. Bullying and physical or verbal abuse of any kind will also be grounds for immediate session termination and discharge from the program. Additionally, our student therapists are afforded the Right of Refusal and may terminate your session at any time with just and reasonable cause. "Just and reasonable cause" can include but is not limited to: violation of the zero tolerance policy, presence of an absolute contraindication under NYS law, or presence of a condition that could qualify as "unsafe to receive massage therapy" without an accompanying doctor's release.
Operating Hours
- MondayBy appointment only
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- FridayBy appointment only
- SaturdayClosed
- SundayClosed
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