by Anonymous on Jun 2020
Verified
Service Received: Deep Tissue Massage with Sarah D.
Thought my time was a little shy of the 60 mins.
by Brenda on Mar 2020
Verified
Service Received: Bodywork with Lillian S.
When I arrived 10 minutes early the door was locked...there was a sign in the window informing that someone would be there shortly...so I went back to my car and thought when the door was unlocked that the sign would be taken out of the window. The door was unlocked and the sign remained in the window...so we were a few minutes late getting started...so I didn't get the full 60 minutes. 😥

Business response:

We appreciate you choosing Singing River Massage & Bodywork for your massage needs and are sorry you were disappointed with the results of your last massage. We would like the chance to make it up to you to show you that we appreciate you being a client and that we will be working to resolve this issue so that it does not happen again. We look forward to working with you again in the future.

by Kristi on Mar 2020
Verified
Service Received: Signature Massage with Lillian S.
The atmosphere is always relaxing and I look forward to returning. I was disappointed with the result if my massage this time though.

Business response:

We appreciate you choosing Singing River Massage & Bodywork for your massage needs and are sorry you were disappointed with the results of your last massage. We would like the chance to make it up to you (either by a dollar amount off or free foot butter, whichever you think would be best) to show you that we appreciate you being a client and that we will be working to resolve this issue so that it does not happen again. We look forward to working with you again in the future.

by Anonymous on Feb 2020
Verified
Service Received: Bodywork with Anita S.
No comment
by Anonymous on Jan 2020
Verified
Service Received: Signature Massage with Heather H.
Waited over 15 mins past apt time to go to the room. Young man at reception desk was very nonchalant about delay and said I came in too early. I told him when my apt was and he said "well its been delayed".

Business response:

We would like to extend to you our most sincere apologies regarding your last visit. We try to ensure that every client has an amazing experience, and we deeply regret that you had an issue during you're last visit with us. We would greatly appreciate the opportunity to make this right and would like to offer you a discount and free add on for your next visit. Again, we apologize and hope that you let us make it right. Thank you, and have a great day.

by Anonymous on Apr 2019
Verified
Service Received: Signature Massage with Lisa S.
I liked the massage rooms, the massage bed and the heated pad.
by Anonymous on Mar 2019
Verified
Service Received: Bodywork with Heather H.
Great therapist!
by Anonymous on Feb 2019
Verified
Service Received: Bodywork with Lisa S.
Great couples massage
by Anonymous on Jan 2019
Verified
Service Received: Deep Tissue Massage with Anita J.
Road noise and talking in lobby was distracting. Didn’t like room location.
by Anna on Jan 2019
Verified
Service Received: Bodywork with Myranda V.
I wouldn’t change anything, the only thing that was awkward to me, was just being in that first room but otherwise it was great!
by Margaret on Aug 2018
Verified
Service Received: Rewards Program - Deep Tissue Massage with Anita S.
Always have a great experience with Anita at Singing River Massage!