by Sid on Jul 2020
Verified
Service Received: Custom Massage-90 Minutes with Jenny K.
I was charged for a 90 minute massage and only had a 60 minute massage. Then when I said something about it I was credited 20? I don’t think my girlfriend or I will be back

Business response:

We always say that massage is definitely unique to each individual and unfortunately, we are not always the best fit. Good luck in your search for a massage therapist and studio that is a better fit for your individual needs.

by Anonymous on May 2019
Verified
Service Received: Skincare with Adrianna G.
Adriana was very nice But when I got home I found my eye lash was glued to the bottom lash so I had to cut it and a lash had already fallen off After a week and a half 2 other lashes fell out They were suppose to last 3-4 weeks I never applied mascara and I rarely touched them A lot of money for a week and half :(

Business response:

Thanks for your feedback. I believe that you had discussed this with Adrianna and covered what the potential issue may have been. We value our guests and are continuously working on ways to provide excellent service.