I sincerely apologize that you were not satisfied, these are all things best discussed inside the massage space. The gel that I use absorbs differently, thus the provided towel to remove excess. As a Licensed Massage Therapist, I understand that deep tissue is often confused for harder pressure. I'd like to invite you back to set up a treatment plan to work on the areas of discomfort. Thank you so much for your input, I will consider greatly as I continue my business.