Customer Reviews

(13 Reviews) Show all reviews

Anonymous
Feb 2024
Verified
Service Received
Beg. Apprentice Zen Massage
Overall Experience
Ambiance
60%
Professionalism
60%
I love this company - this masseuse just wasn't my favorite.
Anonymous
Dec 2022
Verified
Service Received
Graduate Swedish Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Not my best massage, a little discouraged.
David C.
Feb 2022
Verified
Service Received
Myofascial Release
Overall Experience
Ambiance
80%
Professionalism
60%
I’m not sure how someone gets paid to do absolutely nothing…? She said “light touch” , I didn’t think that meant no touch or movement. How does one get release from a person doing nothing? If you want “release” Save your time and money and go elsewhere!

Business response:

Oh dear, we are sorry that you didn’t get the type of service you were looking for. We do offer other services with different therapists that might be more of what you were thinking. There are many who find the John Barnes approach to Myofascial Release very beneficial. A Therapeutic Bodywork or Swedish massage might be more suited to your idea of a therapy that will release your aches and pains.

Anonymous
Dec 2021
Verified
Service Received
Apprentice Foot Reflexology
Overall Experience
Ambiance
100%
Professionalism
80%
It’s not good to just get a short session. I know I was late but I asked if I should reschedule. Pay the full price for just 20 min :(
Anonymous
Nov 2021
Verified
Service Received
Apprentice Swedish Massage
Overall Experience
Ambiance
20%
Professionalism
20%
The massage was good but it was cold in the room, the music went out, and the masseuse was really chatty and unprofessional in her discussion.

Business response:

We are sorry that you didn't enjoy your massage atmosphere or your practitioner. We have been working on professionalism in the therapy environment.

Anonymous
Nov 2021
Verified
Service Received
Apprentice Swedish Massage
Overall Experience
Ambiance
60%
Professionalism
40%
The lady at the front desk wasn't friendly or welcoming at all. She didn't even ask how my massage went or thank me for coming in. I almost felt like I was interrupting her day. I wouldn't return here given the overall experience from the front desk, massage itself or atmosphere.

Business response:

I am sorry to hear that you weren't greeted and thanked by our staff. We are usually very good at providing an atmosphere of professionalism, friendliness, and healing. Thank you for your feedback and we will work on being better for all of our clients :)

Anonymous
Sep 2021
Verified
Service Received
Apprentice Swedish Massage
Overall Experience
Ambiance
60%
Professionalism
60%
I came in for the special apprentice special massage with Olivia. While she was very nice and made me feel comfortable, the massage itself and her technique was disappointing. I asked for medium pressure and the entire massage felt like a light brushing of my skin, with only periodic slightly deeper pressure moments. I even told her in the beginning I wanted more pressure and she said “I’m working out your knots, then I’ll go deeper” ? I did not feel my knots really being worked. I wanted bodywork done, and I felt like she didn’t really know how to do that. Just a lot of random super light techniques that really didn’t do anything for my body. My muscles were not worked and I left feeling almost exactly as I came in. Also, my massage started at 10:05ish and was supposed to be 90 min and when I looked at the clock when we finished it was 11:17. She spent a lot of time on me feet at the end because I think she just used that to take up time. I would have liked more deeper work on my actual problem areas I filled out on my form and told her about. Anyways, I know she is learning but I do think she needs feedback if she wants to be successful at this. I’d suggest some further coaching.
Anonymous
Aug 2021
Verified
Service Received
FREE Apprentice Practice Sessions
Overall Experience
Ambiance
60%
Professionalism
60%
Olivia is studying to be a massage therapist. She hasn't done many massages.
Anonymous
Aug 2021
Verified
Service Received
Reiki and Chakra Balance
Overall Experience
Ambiance
80%
Professionalism
20%

Business response:

We are sorry that the professionalism was lacking when you came in for your reiki session. Thank you for letting us know, so we can work on that.

Becka R.
Jun 2021
Verified
Service Received
Apprentice Swedish Massage
Overall Experience
Ambiance
60%
Professionalism
60%
When I asked for myofacial release message, he wanted to medative body work instead. I totally regret letting me talking into that. Gary did show me how to kt tape myself. I Yesterday I finally received a cortisone shot to deal with on going issue that I have been dealing with end mid February . Hopefully the cortisone shot does its job and allows my body to start healing myself.

Business response:

We are sorry that Gary didn't listen to your needs and provide you with the type of session that you requested. Thank you for providing this feedback so that we can work on better serving our clients for future sessions.

Anonymous
Jun 2020
Verified
Service Received
Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
60%
I had booked with a GroupOn prior to COVID-19 for 2 swedish massages. After the 1st massage, Stephanie (the owner) "redeemed" the GroupOn and gave me a credit/wrote a note in her system for the 2nd massage. Yesterday the receptionist could not find the credit/note, and I ended up paying full price. Not a huge deal, but disappointing, nonetheless.

Business response:

We are truly sorry about the mistake and am glad that you contacted us to get everything straightened out. We do our best to not make mistakes, but we are human. We were quick to fix the error and hope that you will forgive us for our shortcomings.

Zoltan B.
Oct 2017
Verified
Service Received
Shiatsu Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I did like the atmosphere of her house when I entered. It is nicely decorated. Both ladies were professional at all times and personable.

Business response:

Thank you for your response. I am glad that you felt comfortable.

Anonymous
Aug 2017
Verified
Service Received
Swedish Massage
Overall Experience
Ambiance
80%
Professionalism
40%
Holistic Bodyworks is in someone's home.. this overall is not a negative thing but it became negative when the temperature is uncomfortable and people are all around hanging out doing different things throughout the home. The actual room where the services are held has a nice ambiance its decorated nicely but again, its hot and less of a comfortable experience than if it were in a proper office.

Business response:

We have recently moved into a residence and are working on making it more comfortable for our clients. I apologize for the uncomfortable feeling of the temperature and the lack of white noise and music that day. We were having an issue with our cooler and the power went out, which made it even hotter and also made it so you could hear everything going on inside and outside the house. Our apologies :)