Customer Reviews

(3 Reviews) Show all reviews

Jeannine O.
Jan 2024
Verified
Service Received
Swedish Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I would come again, but would need a different massage therapist. Despite asking several times for a much deeper massage on my neck and back, Emily just didn’t seem to have the strength to do it and I could feel her hands shaking as she tried. The massage was just ok, and I left feeling a bit more frustrated than having no massage at all.

Business response:

Thank you for sharing your honest feelings on your experience. For deeper, we recommend Crystal or Jamie. We really appreciate you coming in and giving us a try, and are sorry to hear that you left frustrated. Please feel welcome to call or text us any time or book online with Crystal/Jamie and see if their firmer touch and strength is exactly what you need to relax/soothe and strengthen your bodywork needs going forward.

Anonymous
Apr 2021
Verified
Service Received
Apprentice Therapeutic Bodywork
Overall Experience
Ambiance
40%
Professionalism
60%
I usually love this place, but the new apprentice was late to set up, ruffled trying to get started and then didn’t really do what I asked for massage-wise. He asked about doing guided meditation and I said I was open, but didn’t wanna get too deep and also really did wanna relax so let’s get started and see how I felt. He never even touched my back except twice with pressure points- I stayed on my front the whole time. It was NOT a massage. He touched pressure points on the right side of my body and talked me through breathing... almost trying to have a therapy session. I’m super into spiritual healing, but I booked a massage and genuinely was super disappointed I didn’t receive one. I booked another one at a different place the next day. Also, I mentioned twice my feet were cold and he kept uncovering them- made for some discomfort.

Business response:

We apologize for the lack of professionalism and understanding you received with our apprentice. We truly appreciate your honesty and will be discussing with him on how to make future appointments better.

CHRISTINA C.
Jul 2019
Verified
Service Received
Therapeutic Bodywork
Overall Experience
Ambiance
20%
Professionalism
60%
The place felt like a basement and the decor like it was outdated and the sheets smelt of mildew.

Business response:

I am so sorry that your experience was not to your liking. We really strive to make sure that we have a clean environment for our clients. Thank you for your feedback.