Customer Reviews

(40 Reviews)

Anonymous
Sep 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Clean, efficient and well run facility.
Anonymous
Sep 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Appointments are always on time. Therapist dry professional and knowledgeable. Gives pragmatic information.
John L.
Aug 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Debbie manipulated muscular areas of back and legs to provide relief of lower back pain
Anonymous
Aug 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
very knowledgeable
Rosalyn H.
Jul 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Liked everything, her skills and her warm personality
Barbara T.
Jul 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Everything was fine
Andree C.
Jun 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
60%
Professionalism
100%
She really worked my knots out
Anonymous
Jun 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I always feel better after my medical massage
Pam S.
Jun 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Always punctual
Anonymous
May 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Worth the time and money!
Virginia B.
May 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Looking forward to starting PT with Debbie.
Pam R.
May 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I feel so much better after Triessa works on me. I even recommended her to my daughter who has had neck & shoulder issues for several years after a bad accident.
Doug R.
May 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
profesional and on time
John M.
Apr 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I never once hesitated to recommend Trucare to my circle of friends.
Lloyd G.
Mar 2017
Verified
Service Received
Five 30 Minute Sessions
Overall Experience
Ambiance
80%
Professionalism
100%
Extremely efficient and professional.
Theresa Marge D.
Mar 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Physical Therapy was well instructed and informative.
Lynn L.
Mar 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Understanding of your needs. Friendly and very accommodating. Would recommend True Care Physical Therapy highly.
Sari F.
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Great experience......very pleased with attention to detail, explanation of treatment. Debbie an Ali know their stuff. Could not be in a better place for treatment!
Nancy B.
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
All the staff are pleasant and make the visit go smoothy.
Anonymous
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I have not had Physical Therapy here yet, but I do have the Medical Massages here. While I'm there I have observed the surrounding and it appears that the whole staff is very friendly and works with the patients. People walk in and out with smiles. The staff does make you feel very welcome. The facility is very neat and clean.
Anonymous
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
always professional and knowledgeable , while actually making me feel better. I always love and return to Tru Care!
Patricia R.
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I love the way Triessa imparts information on the interactions of the muscles within the body. I already have profited greatly from her advise for my arthritic ankle. Her massages are incredible. Thank you True Care for offering medical massages and for Triessa!
Anonymous
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
great facility
Kathryn K.
Feb 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Very effective
Denise O.
Jan 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
40%
Professionalism
80%
I did not like the "drapes" around the massage table meanwhile the physical therapist was working with patients...speaking loudly the entire time. NOT very relaxing atmosphere!

Business response:

Thank you for your feedback. Since we focus on medical massage here at TruCare, the atmosphere is designed to tailor to those patients in physical therapy. If you have concerns about your session, please feel free to send in a private email so we can discuss your case further.

Patricia P.
Jan 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Trucare is a tru-ly professional and top notch enterprise! It's the only PT business I have ever gone to that offers Medical Massage, and Triessa DeSimone is both highly professional and warmly down to earth in her approach, making treatments a thoroughly relaxing and also educational experience, as she provides tips and suggestions to use between visits. Thanks Debbie & Thanks Triessa!
Tommy P.
Jan 2017
Verified
Service Received
New Client Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Very Friendly and helpful
Steve F.
Jan 2017
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Triessa dos an excellent job.
Dianne T.
Dec 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
80%
always professional and caring
Janine W.
Nov 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Everything was great!
Jessica C.
Sep 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Very clean and comfortable facility!
Eileen M.
Sep 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The exceptional care I received during my knee rehabilitation is the reason I chose to return to Trucare PT for my shoulder rehab. Thank you!
Debbie S.
Jul 2016
Verified
Service Received
New Client Massage
Overall Experience
Ambiance
60%
Professionalism
100%
Debbie is amazing. I just met her but I love her. She cares about me and takes the whole person into account and educates them. She is compassionate nut pushes just enough.
Anonymous
Jul 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
60%
Professionalism
40%
The therapist was not able to locate the trigger point and I was not able to get some relief I was hoping for.

Business response:

Thank you for your honest feedback. If you feel you did not receive the results you were looking for, please let me know so we can review your case and take a different approach. Trigger points often develop over many months and years of repetitive movement patterns, injuries, and postural alignment so it can take a series of sessions to reach optimal results. I'm confident we can relieve your muscle tension and get you back to your usual activities pain free.

Leslie M.
Jul 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The massage was very helpful for hip and leg pain.
Frances C.
Jun 2016
Verified
Service Received
New Client Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Triessa was professional, answered my questions and explained details of my massage. She is highly skilled and I look forward to my next appointment!
Geralyn N.
Jun 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
80%
Professionalism
100%
It was very good. She isolated the problem and worked on that area. I believe it is helpful in my recovery.
Brian K.
Jun 2016
Verified
Service Received
Medical Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Highly professional and extremely helpful in alleviating my Achilles tendinitis pain. Highly recommended!!!!
Michael D.
Mar 2016
Verified
Service Received
15 Minute New Client
Overall Experience
Ambiance
40%
Professionalism
80%
very professional massage help alleviate some pain
Anonymous
Mar 2016
Verified
Service Received
15 Minute New Client
Overall Experience
Ambiance
100%
Professionalism
100%
Colleen is my PT. She is empathetic and effective at her craft. The staff are all very helpful, concerned about your condition, and friendly. I recommend highly.