Customer Reviews

(112 Reviews) Show all reviews

Gloria Penner P.
Nov 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Crystal you’re amazing
Jeremie V.
May 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Yes
Anonymous
Apr 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Very Nice facility setup
Daniel K.
Apr 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Nice relaxing ambiance. Friendly staff, welcoming.
Anonymous
Apr 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
She addressed the issues that I was having since the last massage. Today I am a little sore but that is OK.
Anonymous
Feb 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I enjoy brittanys massages but I feel like too much time is spent on arranging and rearranging the sheets. It’s nice to have a professional and relaxed experience but at the same time I want my massage to make a difference.
Anonymous
Jan 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
60%
Professionalism
80%
That your work is very well done
Nathan F.
Jan 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Friendly staff & nice vibes!
Anonymous
Jan 2023
Verified
Service Received
2023-Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Friendly staff and calming atmosphere
Elva G.
Jan 2023
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Yes I would and have many times already!!
Filomena I.
Dec 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I really like my massage therapist. She is a keeper. She is really good. I hope have her everytime. Thankbyou, Destiny. Every staff there is good. Its worth going to Renew Wellness.
Anonymous
Nov 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Always friendly.
Anonymous
Nov 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I have the best massage therapist in the world…
Anonymous
Nov 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I would definitely recommend them to come there!
Anonymous
Oct 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Yes
Anonymous
Oct 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
She is good.
Benjamin L.
Oct 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
60%
Professionalism
100%
He's doing a very good job
Sarbjit R.
Oct 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Good
Anonymous
Sep 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very good service
Anonymous
Aug 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Highly recommend
John Paul R.
Aug 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very good / excellent. I wish very good or excellent were options on your survey. I reserve the term "amazing" for things that are truly beyond compare. Just rating at "good" isn't adequate.
Anonymous
Jul 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
The evitoment and staff are wonderful
John Paul R.
Jul 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very good. Very good should be an option between good and amazing. I reserve the term "amazing" for things that are truly above and beyond exceptional.
Anonymous
Jun 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Friendly staff
Anonymous
May 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Works her magic every time and takes the time to get to know you.
Gloria Penner P.
May 2022
Verified
Service Received
Basic (Year 1) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Kelly you’re going to be amazing
Anonymous
May 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Its good!
Anonymous
Apr 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Anonymous
Apr 2022
Verified
Service Received
Basic (Year 1) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
First time visit to Renew Wellness. Welcoming, professional atmosphere.
Anonymous
Apr 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
My massage was great ! Brittany does a great job ! The only thing is that this time, I got only 50 minutes, not 1 hour. A little disappointing. Esther
Anonymous
Mar 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Was a nice place, very quiet and professional.
Beth B.
Mar 2022
Verified
Service Received
Swedish Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I enjoyed my massage. I found the staff courteous and friendly. I found we talked more then I expected for a relaxation massage.
Anonymous
Mar 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Jessica is just a good massage therapist
Anonymous
Mar 2022
Verified
Service Received
Basic (Year 1) Student Massage
Overall Experience
Ambiance
80%
Professionalism
100%
If you would like a massage go check them out
Anonymous
Mar 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Great experience
Sara N.
Mar 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Yes . Lena does an amazing massage. Very pleasant and comfortable to be around. She has strong hands and is very knowledgeable.
Connie G.
Feb 2022
Verified
Service Received
Basic (Year 1) Student Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Friendly with a relaxing atmosphere
Anonymous
Feb 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Relaxing and clean environment, friendly staff, easy booking system!
Anonymous
Feb 2022
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Great people.
Frank R.
Jan 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Good place to go to!
Anonymous
Jan 2022
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very friendly and great staff
Anonymous
Dec 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
60%
Professionalism
80%
Destiny is friendly and very professional but also just so real. Fun to talk to while she works. Real sweetheart.
Mike H.
Dec 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
N/a
Anonymous
Dec 2021
Verified
Service Received
Swedish Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
80%
It's a nice, relaxing place to get a massage.
Anonymous
Nov 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Very good place to go for a therapeutic massage. Direct billing is a bonus.
Anonymous
Nov 2021
Verified
Service Received
Swedish Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
60%
Megan was great. I would definitely recommend her! When I walked into the building before I was greeted I was grilled with COVID questions. I know they need to be asked but a good morning first would have been better. It didn’t feel welcoming. The lady checking me out was friendly and professional! 😊
Anonymous
Nov 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Yes
Anonymous
Nov 2021
Verified
Service Received
Swedish Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Good place
Kathy A.
Oct 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very friendly, followed covid 19 cleaning protocols
Anonymous
Oct 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I would highly recommend Crystal got me walking better
Anonymous
Oct 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
60%
Professionalism
100%
It’s good, I would recommend
Anonymous
Sep 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Renew wellness is a great place to have a massage
Anonymous
Sep 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Very professional staff, always try to accommodate
Tina B.
Sep 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Great massage was very impressed with everything
Anonymous
Aug 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Good massage
Anonymous
Aug 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very welcoming and friendly staff and atmosphere.
Anonymous
Aug 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Yes I already have.
Kathy E.
Aug 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Was very relaxing and I felt so good after. There should be another star because good to amazing is too different. Very good should be in there.
Anonymous
Jul 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I recommend nice place.
Dennis K.
Jul 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
yes
Anonymous
Jun 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
very relaxing atmosphere, helps you to relax during your massage
Anonymous
Jun 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
80%
A good place to go if you need help.
Gertrude F.
Jun 2021
Verified
Service Received
Student Hot Stone Massage
Overall Experience
Ambiance
80%
Professionalism
100%
It was good, though I would be happy with a bit deeper massage
Anonymous
Jun 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
60%
Professionalism
80%
Jessica is very professional and listens to the client in providing her service
Anonymous
Jun 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
it was all good
Anonymous
May 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Very professional and relaxing atmosphere
Anonymous
May 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Welcoming
Anonymous
May 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I will recommend this to a friend and family
Anonymous
May 2021
Verified
Service Received
Pregnancy Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The atmosphere was lovely and relaxing.
Anonymous
May 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I appreciated being told what he's going to work on and why and the honesty about something he's not too sure. Great conversation, great music would definitely recommend lee
Anonymous
May 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Nice place, therapist was very friendly and took time to listen. Would return
Anonymous
Apr 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Destiny was polite and she listened to what I had to say. I really like the pressure that she applied. I felt great after
Anonymous
Apr 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Very relaxing.
Jan H.
Apr 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very welcoming place. Quiet, calming, love the warm massage bed, clean
Anonymous
Mar 2021
Verified
Service Received
Pregnancy Massage
Overall Experience
Ambiance
80%
Professionalism
80%
They have good service
Anonymous
Mar 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
100%
It’s worth it
Anonymous
Mar 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Love the new location
Anonymous
Mar 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
To a friend I would say: That it was not a good massage to my standard; which is to have issues worked on so they can feel better and give me better mobility (which is what i normally experience from another therapist I have seen). That was not the case. My standard I also based on what I have been told is industry standard for massage therapy appointments.
Anonymous
Mar 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
80%
I would definitely recommend this place
Anonymous
Mar 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
100%
Professionalism
80%
I would recommend them to go get a massage
Anonymous
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Nice new building
Anonymous
Feb 2021
Verified
Service Received
Basic (Year 1) Student Massage
Overall Experience
Ambiance
100%
Professionalism
100%
I would recommend Renew to everyone. You did a great job making the centre cozy and modern. The staff is super friendly and always have a smile on their face! The rooms are clean and the services are professional and helpful! Having to wear a mask is not comfortable and I really hope and pray this will have an end soon!!!:)
Anonymous
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
It was a very good experience. Very professional, but yet warm and friendly.
Darrell S.
Feb 2021
Verified
Service Received
Advanced (Year 2/3) Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
highly recommended
Marilyn W.
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Was my first visit. Brittany will need time to get to know me but I was overall happy with my experience!
Isaac W.
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Clean, and fresh building. Goos customer service.
Anonymous
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
I haven’t had a massage in many years and now that I workout regularly and lift weights I am hoping we can speed up the recovery in the muscles.
James P.
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Yes, i'd definitely tell a friend.
Anonymous
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Nice new place for a massage
Anonymous
Feb 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Yes
Gloria Penner P.
Jan 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Yes, and I did...
Anonymous
Jan 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very friendly staff.
Anonymous
Jan 2021
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
good massage
Anonymous
Dec 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Welcoming
Anonymous
Dec 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Beautiful new setting. Friendly atmosphere. Overall a good experience.
Carol K.
Dec 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very friendly and helpful
Tiffany B.
Nov 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The only area I wasn’t completely satisfied would be the fact that my massage wasn’t a full 60 minutes. I was given an exceptional amount of time to change which took up from the hour and I walked out of the room already dressed after my massage ended at 2:55.

Business response:

Thank you for your honest feedback Tiffany. This issue has been looked into and will be resolved for your next appointment if you choose to come back. This is not a regular occurrence and we sincerely apologize that you felt you did not receive the service you paid for. Please contact us to let us know how we can resolve this for you!

Anonymous
Nov 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Very friendly and welcoming staff!
Anonymous
Nov 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
The massage was just what I needed and she did a great job finding each problem area.
Menno B.
Nov 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
recommend Lee
Anonymous
Oct 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
v
Frieda L.
Oct 2020
Verified
Service Received
Advanced Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
It was a very good experience! Janina is professional, pleasant and did a great job on my massage.
Anonymous
Oct 2020
Verified
Service Received
Advanced Student Massage
Overall Experience
Ambiance
80%
Professionalism
80%
.
Anonymous
Sep 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
No address on sign currently
Karen T.
Sep 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Everyone is always friendly and courteous!
Anonymous
Aug 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Always a peaceful friendly place.
Anonymous
Aug 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Clean and friendly atmosphere
Anonymous
Aug 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
You have a very welcoming entrance.
Anonymous
Aug 2020
Verified
Service Received
Swedish Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
80%
A pleasant and inviting atmosphere and staff.
Anonymous
Aug 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
Jennifer is calm, pleasant, down-to-earth and efficient.
Anonymous
Nov 2019
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Thank you
Ike Dyck D.
Aug 2019
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Great location and nice atmosphere