Thank you for your honest feedback Tiffany. This issue has been looked into and will be resolved for your next appointment if you choose to come back. This is not a regular occurrence and we sincerely apologize that you felt you did not receive the service you paid for. Please contact us to let us know how we can resolve this for you!
Thank you for your feedback. We currently direct bill for Blue Cross members and we are planning to start direct billing to most other insurance companies starting in Jan. 2021!
This is a service that we hope to add in the new year. Thank you for the suggestion. We want to serve our clients in the best way possible and we love to hear feedback.
Thank you for your review! We are sorry to hear that the music prevented you from enjoying your massage to the fullest. If you could send us an email at admin@renewwellnesscenter.ca, we would love to hear from you so that we can attend to this detail in order to ensure that any future appointments you may have with us are more enjoyable for you. Each Therapist has different music streaming into their rooms, therefore we are unsure how to resolve this without a few more details.