Customer Reviews

(2 Reviews) Show all reviews

Anonymous
Mar 2016
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
60%
Professionalism
60%
Great massage, felt rushed though. Not sure my massage focus/needs were fully heard.

Business response:

Sorry your service felt rushed. Our goal is to provide a level of service and to address your concerns. As a therapeutic therapist, our job is to balance your feedback with our training to provide therapeutic relief to areas that may be calling attention to other areas. We go beyond the symptoms and try to address root causes. Sorry that was not explained during our intake process.

Anonymous
Dec 2015
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
60%
Massage was too hard and made me quite sore the next day

Business response:

I apologize that I did not clearly explain the type of therapeutic massage I provide and the after effects. We do have therapists that offer other modalities which result in a softer touch. We want our clients to feel comfortable to let us know if our pressure is too deep. We do work on a pressure scale of 1 - 10, and our aim is a 7/8 during our therapeutic sessions.