Nancy was very pleasant and took the time to ask me about my concern areas and then completely ignored what I asked for in a massage. She does very gentle, light touch with the very tips of her fingers and says she loosening up your nerves. She seems to know anatomy but does not seem to know how to give an actual massage. She did not ask for any feedback during the so called massage. If you are into craniosacral therapy this might be for you. But there was no muscle work or massage technique going on here. I wasted $120 plus tip and 90 minutes of my life.