We are saddened to hear your visit failed to meet your epxectations. We do strive to make sure all clients have an awesome time. All our official commuications (appt confirmations, appt reminder, etc) contain a long and very detailed discription of where we are located. It says specifically to look for the sign saying "clincical massage" which on the street sign, the main enterance with an arrow pointing to our offices which also have sign on the door.
Thanks for your feedback, we're glad you enjoyed your session. We have description on the booking page, one on groupon page, and a page on ZenDragonMassage.com saying what to expect, what to wear, howto book, and several paragraphs talking about how Bowen works.
Thanks for leaving feedback. Our staff prides it self on providing fantastic service. We'd love to know how we could have made your visit better. Please send an email with what you feel could have been better.