Hello, Thank you for your feedback. If I remember correctly, you arrived a little over 20 mins early to your appointment & the therapist took you before your scheduled appointment time. If this was not the case, we apologize and would like to make it right. This was brought to my attention as soon you had left because she feared that this would happen. Next time, if you give us another chance, we will make a note to start at the scheduled time. Thank you.
Yes, it can be different! We are not a typical spa. We are a quaint, intimate massage setting for people who are looking to have affordable massages a part of their self-care routine. Hopefully we provided a great service!