It was a nice room, very zen! I've only had one other massage and it was at Massage Envy. The place where one places their face was far more open at ME. I had to advise Deborah I felt quite claustrophobic. There was so much material and I couldn't see anything (expected to see the floor). That would be my only negative comment.

Truly enjoyed Mackeinzie! Very professional!

Great service! Shout-out to McKenzie!

Great place to visit & relax.

It was my first time @ True Balance and the staff was very kind and Princella was amazing ! She did a great job . I can recommend her and True Balance for a great experience .

Good Hospitality and Great Massage which was very Relaxing. Thank you so much Kim.

The ONLY ambiance comment I have is that the massage oil was not heated - have never had a massage where it was not warm. Then it all would have been absolutely perfect.....just one of those details.

Great experience!

Office was inviting with a nice aroma scent.

Nice ambiance

Courteous staff. Started a little later than appointment time. Not really thaylt late, but I am a stickler for appointments starting on time. Thats why there are appointments.

Nice place, nice people, great atmosphere!

Clean, attractive facility, very professional

I was impressed by the friendliness and competence of the staff. The location was perfect for me and they worked to accommodate my schedule.

did not get my deep tissue massage

Waiting area was a little small

You have a good customer service attitudes. The place was clean. Roxanne did a good job. Keep it up.

No soap in bathroom. I would love a higher chair to sit on while changing clothes. You are easy to get to for me. Tables for comfortable, Atmosphere great.

Dislike nothing

I once had a massage where they put a towel over my head so when they massaged parts of my neck my hair wouldn't become greasy. Just an idea to possibly add.

A good place

In the front room you can hear the traffic outside. Room was cold too.

This is a very relaxing spa with very kind staff. Massage therapist took time to find all the knots in my back and was very nice.

The place it tiny and cluttered but the people are wonderful.

The place is good. I enjoyed our couples massage. Better than many other places I've gone to but still not good enough to give 5 stars.

I loved the massage but wish they had more choices for services.

I really appreciated being accommodated last minute. The ambiance was very calming.

It was very bright in the treatment area. Otherwise, the experience was great! Thank you!

Very relaxing experience. I can definitely tell a difference in the shades of my teeth. Looking forward to another treatment.

My husband and I get couples massages on a regular basis. We have been very pleased with our experiences so far. My only complaint is the room does not accommodate 2 people dressing and undressing.