Customer Reviews

(2 Reviews) Show all reviews

TONY A.
May 2016
Verified
Service Received
INTRO/LOYAL CUSTOMER Therapeutic Massage (reg. $90 pp)
Overall Experience
Ambiance
20%
Professionalism
60%
The fact that the business next door is a very loud dance studio made the whole experience a terrible one. I couldn't relax at all with the music from next door being so loud that the pictures on the wall in my room were rattling. Also the restroom sink was very dirty. I'll not be returning to this place.

Business response:

I am sorry that you felt that you experience did not meet your expectations. However, of the thousands of clients that we have serviced over the years, I am proud to say that you are only the second one to give us a bad review. Our clients are number one and we strive to provide the best. I only wish we had the opportunity to rectify that matter at the time of your appointment. Thank you for your review. Sincerely, Management

jeremiah a.
Jan 2016
Verified
Service Received
Intro and Loyal Customer Deluxe Therapeutic Massage $59 reg. $135
Overall Experience
Ambiance
60%
Professionalism
60%
I disliked the massage and didn't like that my masseur seem to not know much English

Business response:

Unfortunitely, pain is subjective and communication with your therapist is very important during massage. I'm sorry you felt that you could not communicate with your therapist. She has recieved Rave reviews from ALL of her other clients. However, we do have other therapists that may be more to your liking. We do hope you give us another chance to serve you. Thank you for your review.