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I'm sorry the massage wasn't what you were expecting. I try to be upfront in my marketing that I specialize in gentle massages, which isn't everyone's cup of tea. I'd be glad to refer you to a CMT trained in deep tissue, if you'd like. I didn't realize that you wanted a full-body massage. I usually spend about 30-min on the back so I would've recommended 60-minutes for you to have a full massage. Thanks for sharing your thoughts, have a great day!
It was nice to meet you. As a Certified Massage Therapist, I'm legally limited in the elements I can use in a facial. An Esthetician or Cosmotolgist are allowed to use steamers, microdermabrasion & blemish extractors for pores. As a CMT I can use a mild exfoliant, mask & moisturizer, as well as hot towels & face massage, as part of a spa facial. Thanks for taking time to share your thoughts!