Customer Reviews

(2 Reviews) Show all reviews

Anonymous
Feb 2020
Verified
Service Received
Deep Tissue with Hezekiah
Overall Experience
Ambiance
40%
Professionalism
20%
Not spa like at all....

Business response:

Thank you for taking time to leave us a review. I apologize your experience did not meet expectations. We do not claim to be a spa but more focused on wellness. As far as professionalism I’d love to hear more about this concern as the business owner so we can address your concerns. Feel free to call or email us to discuss. Sherri Tanner, Owner sherrifietz@wellnessmassageworks.com

Anonymous
Dec 2018
Verified
Service Received
Relaxation Massage
Overall Experience
Ambiance
20%
Professionalism
20%
I like it a lot, I like the fact that she explains things well she does a deeper massage but lessens the pressure if it is too much, she could talk a tiny bit less when I was on the table for a relaxation massage but I do feel she understands her trade.

Business response:

Thanks for your feedback. I'm sorry this was not the massage experience you deserved. We pride ourselves on client-focused sessions. As the owner, I would welcome a phone call to better understand how we can improve. Please contact me at 717-887-8865 so I may address this properly. I have reached out to our therapists as a reminder to keep client needs first. If you decide to give us another chance we will offer 50% off your next session either with the same therapist or our other.