Customer Reviews

(32 Reviews) Show all reviews

Anonymous
Feb 2019
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
60%
NA
Anonymous
Feb 2019
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
20%
The only way to schedule is online, they never answer their phone. It is really hard to find the location.

Business response:

We are sorry you could not see our 30 foot marquee from the street as its next to the sidewalk, or our signage on our door or windows visible from the street and parking lot. Our receptionist calls twice daily for anyone who might leave a vm or text for us.

Anonymous
Nov 2018
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
100%
The facility needs some updating but the overall exerience and professionalism was outstanding.
Jane H.
Nov 2018
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
The facilities were orderly and clean. They used technology effectively to efficiently make appointments and confirm them. No back and forth phone calls which I really liked! The room was comfortable and quiet.
Anonymous
Oct 2018
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Nice little spa, good selection of products for sale, plenty of parking, friendly and kind employees
Anonymous
Jul 2018
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
very relaxing atmosphere
Larry W.
Jun 2018
Verified
Service Received
30 Minute Quick Fix
Overall Experience
Ambiance
60%
Professionalism
100%
Went in to get some CBD / Pain relief balm, and asked if they had time to try to relax my shoulders and they fit me in right then and there. Really nice people and skilled Therapists.
barb t.
Dec 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I learned some new stretches and music
Anonymous
Dec 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
100%
I should have brought my eye patch so it would have been darker in the room...I had forgotten it.

Business response:

Thank you for your review. For future reference if you ever want anything different about your treatment please do let us know. We let our clients choose the music, temperature or room and table, level of light, and anything else they may have a preference for. Just ask and we will do our best to accommodate you.

Rebeca W.
Nov 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
This time my appointment went well. My first two visits were ok. A concern I have is that for all three of my appointments, all three were rescheduled. This is frustrating when I planned my appointments in advance and had to find time in my busy schedule for new appointments.
Stacey G.
Oct 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Very peaceful atmosphere. Convenient location.
Drew P.
Oct 2017
Verified
Service Received
Prepaid 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
like the ease of booking dislike the portion of water
barb t.
Aug 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
overall appearance was comforting
Claudia A.
Aug 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Calm, quiet entry. Nice product display.
Anonymous
Aug 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Easy to find. Clean. Inviting.
Anonymous
Jul 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Nice place, very relaxing
Anonymous
Jul 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
80%
The music was nice but I didn't feel like there was much ambiance compared with other places I have been.
Scott C.
Jun 2017
Verified
Service Received
3 Pack Intro Offer
Overall Experience
Ambiance
80%
Professionalism
80%
Nice ambiance, attractive space. Once more art is up, will prob. rate 5 star ambiance. Good oils & probucts. Good, soothing music.
Joel C.
Jun 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
see below
Anonymous
May 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Very nice. The space isn't glamorous, but it's very clean and comfortable. Marc is very kind and seems to care a lot about his clients.
Lisa R.
Apr 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
80%
i don't think it is a matter or like or dislike. i see it as a nice individual massage room. it is nothing fancy, just starting out again.
Anonymous
Mar 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
100%
Location not the best; room was very tiny. Good vibes in there though.
Mike M.
Mar 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Conveniant location, a little dated and smallish, but clean and cozie.
Tammy P.
Feb 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
It was really difficult to get an appointment but once I did it was lovely. The new office space was beautiful and Catherine was great.
Anonymous
Jan 2017
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Very comfortable setting but a little noisy which I know can't be avoided.
Anonymous
Jan 2017
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
60%
Maybe a few to many emails to acknowledge my appointment. Also, keeping your website current would be helpful.
Louise K.
Nov 2016
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
60%
Professionalism
100%
room was too light to relax. wish it was a little darker.
Anonymous
Nov 2016
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Nice room
Anonymous
Nov 2016
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
100%
There was a booking problem that did not indicate which location I should have been at for my appointment. After getting a babysitter and waiting for 30 minutes at the wrong office, I did not get a massage that day. It was a sore inconvenience. I will say that for my second appointment, the location and time were verified several times over by the staff. There was no compensation for my time and trouble for the first appointment. Although that isn't required I guess, it shows a lack of professionalism, empathy and integrity on the part of the business owner.
Anonymous
Oct 2016
Verified
Service Received
Groupon 90 Minute Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Nice place
Anonymous
Sep 2016
Verified
Service Received
Groupon 60 Minute Massage
Overall Experience
Ambiance
100%
Professionalism
60%
did not like the short notice of different place with different person.

Business response:

We strive to provide the best possible experience for every client we see. We also try to balance each therapists schedule so that we distribute clients evenly. Having two convenient locations also means better coverage for our schedule. We will strive to improve our booking flow so that each location is more clearly communicated to our new clients.

Elizabeth C.
Apr 2016
Verified
Service Received
60 Minute Treatment
Overall Experience
Ambiance
100%
Professionalism
80%
I enjoyed how strong Mike's hands were, and his attention to detail. I did not quite get the full hour for my massage though...

Business response:

Clients are encouraged to arrive a few minutes early before their appointment. If they arrive late however their massage time may be cut short. We have a 10 minute policy before clients are considered a no show. This is to ensure that clients can get their entire massage. Also consultation prior to massage is taken account and is a part of the massage process.