Customer Reviews

(18 Reviews) Show all reviews

Anonymous
Mar 2020
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
It's a great place-- a bit pricey but good.
Anonymous
Dec 2019
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Liked it all, thank you!
Anonymous
May 2019
Verified
Service Received
Hot Stone Massage
Overall Experience
Ambiance
80%
Professionalism
100%
The ambiance in the massage room was great, very relaxing. However, there were loud men talking for half of my massage what seemed like right outside my door. An easy fix would be to have them hush up.

Business response:

Great to hear that you enjoyed your massage! Our apologies for the chatter. We try to encourage people to use a low voice or a whisper but occasionally we have a client who gets carried away- perhaps its the relaxed massage state that makes them forget! :) Thank you for bringing this to our attention though, we will do our best going forward to watch out for loud chatter.

Barbara W.
Dec 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Location is a little shady. Waiting area is lacking spa feeling.
Kathleen (Kathy) S.
Nov 2018
Verified
Service Received
Hot Stone
Overall Experience
Ambiance
100%
Professionalism
100%
Michelle always tailors your appointment to your needs. She really talks to ypu and listens. She’s very attuned to your body’s needs.
Anne M.
Nov 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
the only reason overall is only good is that there is always room for improvement
Anonymous
Oct 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I was a bit unnerved by the sounds of trains and traffic. Not terribly, but my usual place is dead quiet.
Anonymous
Sep 2018
Verified
Service Received
Rolfing
Overall Experience
Ambiance
80%
Professionalism
80%
The experience I am having at HVBW is very much what I hoped it would be. It is already bringing the kinds of change I want. I do not use the word 'amazing' to mean 'excellent', So I have checked 'good' instead. Because there will be additional sessions in the future, I will not answer further requests for evaluation unless something changes.
Anonymous
Sep 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
No comment
Anonymous
May 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
There’s nothing really to dislike about Michelle, I enjoyed myself very much, and I hope she did as well :)
Anonymous
Mar 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
good location. No signs on outside of building in back.
Jaclyn E.
Feb 2018
Verified
Service Received
KTF Massage Co Pay
Overall Experience
Ambiance
80%
Professionalism
80%
I have gone to HVBW in the past and always had a great experience. Once again I had a great massage that focused on my needs and issues.
Anonymous
Jan 2018
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
I love the online booking.

Business response:

Thank you! We always want booking with us to be as convenient as possible.

Anonymous
Jan 2018
Verified
Service Received
Chocolate Mint Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Warm, cozy, relaxing space. Friendly, welcoming staff. Good, skilled, caring massage therapists. Lots of nice quality products for sale. Less one star for ambiance due to occasional background noise heard throughout building during treatments. Overall a great place and I will be back.

Business response:

Great to hear you enjoyed your experience with us here and we appreciate your feedback! Being in this building there is the occasional outside noise which we are continuing to try to improve, our apologies for that. Hope to see you again soon :)

Gail P.
Aug 2017
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
100%
Professionalism
100%
The only problem that I had was the parking. I went into the wrong parking lot and needed to turn around. Hudson Valley Body works parking lot is narrow to enter and exit. Otherwise everything was great!

Business response:

We agree and apologize, unfortunately there are some things we can't control. Glad that you enjoyed the rest of your experience here though!

Tokya D.
Dec 2016
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I've been going to Hudson Vally Body Works for a few years now, and each time I go I find something improved. From the on-line appointment making experience to aromatherapy on the massage table.
Anonymous
Nov 2016
Verified
Service Received
Therapeutic Massage
Overall Experience
Ambiance
80%
Professionalism
100%
Overall, I have been very happy with my experiences here. The therapists are skillful and professional. It is relaxing. I might suggest some noise machines in the rooms as I could clearly hear a loud client speaking during my service.

Business response:

Sorry for that. If you grace us with your presence again let us know and we will take care of that for you!. Thank you for your feedback!

Thomas S.
Jul 2016
Verified
Service Received
Spinal Decompression
Overall Experience
Ambiance
80%
Professionalism
100%
Loved everything about the experience. The desk service was friendly, the seats comfortable in the waiting room, the lighting and decor made for a relaxing environment. Four stars only because the inverter for decompression was in the hallway.

Business response:

Thank you for your feedback. We are always looking for ways to improve and would love to have another space for our inversion table however we are slightly limited with room. Glad you enjoyed! Thanks Again.