Customer Reviews

(7 Reviews) Show all reviews

Anonymous
Jan 2024
Verified
Service Received
Initial Assessment - New Patient
Overall Experience
Ambiance
80%
Professionalism
80%
Dora is very professional and has a great depth of experience. She is also very skilled. Her protocols around airborne illness are science-informed and comforting. She has great follow-up.
Anonymous
Mar 2020
Verified
Service Received
Relaxation Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Too many emails.

Business response:

You're right. I've sent a lot of emails lately and the Covid-19 pandemic necessitated that response. All health care professionals have been put in the unique position of adapting to almost daily changes and I felt it was imperative to keep my clients informed. You made your comments anonymously but if you take a moment to send me a note I will certainly take you off my email list and I apologize for inconveniencing you. Take care.

Anonymous
Oct 2019
Verified
Service Received
Massage with Reflexology
Overall Experience
Ambiance
100%
Professionalism
80%
Offering towels with lavender, /lemon is a lovely touch along with tea and water.
Muriel D.
Apr 2018
Verified
Service Received
Remedial Massage
Overall Experience
Ambiance
100%
Professionalism
80%
Did not like some of my massage time taken up filling out forms. Could maybe do that by email.

Business response:

I'm so sorry you felt that way. I always send the forms ahead of the initial session for those who'd like to fill them out ahead of time or suggest coming in early and it usually only takes a few minutes. Some people just have more to write about. I will look into an online form though and I hope to see you again soon when it won't be an issue. Take care! UPDATE: An online intake form is now active.

Ursula W.
Nov 2017
Verified
Service Received
Deep Tissue Massage
Overall Experience
Ambiance
80%
Professionalism
80%
Amazing skill.To be perfectly honest. I Understand regarding the new legislation the need for more paperwork but felt like it cut into my massage time which is valuable as well it threw off my enjoyment. Hope you don't mind me saying this

Business response:

I totally understand Ursula! Unfortunately, paperwork is a necessary part of every regulated health profession. I try and streamline the process and for most people it's taken care of very quickly but thanks for the feedback! I sent out a notification to everyone about expecting a new form at their next session but perhaps I will remind people about it as well and ask them to come in a bit early. UPDATE: Reminder added to all outgoing messages

Anonymous
Oct 2017
Verified
Service Received
Massage with Reflexology
Overall Experience
Ambiance
80%
Professionalism
80%
I like that she zeros in on issues that I am experiencing in order to release them.
Anonymous
Mar 2017
Verified
Service Received
Remedial Massage
Overall Experience
Ambiance
80%
Professionalism
80%
I liked how Dora continued to make sure that I was comfortable and that the pressure was good.