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Thanks for the honest review. We are a small group of therapists so we don't have a receptionist. Seattle Healing Arts building is hug group of independent practitioners. Not sure how you were book, nut in your email confirmation or reminder has the advice about 15 min earlier if it's your first time. We are going to be sure this doesn't happens again to somebody else. Thanks
Will do for sure. Come soon again and you will see it!